278 ReviewsAlta Cebu Village Resort is a boutique resort with the unique ambiance of an eclectic Filipino artists village rooted amidst wondrous, mystical gardens. Alta Cebu is both the closest resort to Cebu City and a tranquil refuge for those who dream of a romantic sanctuary near the sea.
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Tugbungan, Pilipog, Cordova Cebu,Cebu,PH,PhilippinesAlta Cebu Village Resort is a boutique resort with the unique ambiance of an eclectic Filipino artists village rooted amidst wondrous, mystical gardens. Alta Cebu is both the closest resort to Cebu City and a tranquil refuge for those who dream of a romantic sanctuary near the sea.
Rating from 278 reviews
Location
Rooms
ServiceValueCleanliness 
Zythia_Sauza on 08/02/2018 06:05
The room was not that clean as we expected and we are very disappointed with the food for it was not served on time and it was very pricey. There was also no bidet hose in the comfort room. Nobody assisted us upon arrival at the resort and we have to carry all of our luggage going to the front desk to have our check in and the room service arrives very late as we requested something. The television in the room was functioning but only provides poor reception.
Inglop on 26/11/2017 17:09
We spent only 1 night in this hotel on December 2016 and we received the WORST SERVICE in our lives.
When we arrived into our bedrrom, there were 5 hotel workers partying inside this bedroom (eating, singing, etc). We asked for a room change and that took more than 1 hour as the hotel was full. When we finally had the final room and we went to have dinner, the restaurant had just closed.
The next morning, we got up and went to the toilet but it was not working and there was water everywhere. We informed the recepcionist and had given time to them in order to fix it. After more than 1 hour nobody had came to solve the problem so we had to use the public toilets they have close to the restaurant and after all these horrible service we asked for a refund.
Ms Chystel, the boss on the reception, made us a formal letter (signed and stamped by the hotel) where she was agreeing to make a refund of the 50% of the reservation.
Today, after 11 months and more than 30 emails and 3 phone calls, we are still waiting to receive this refund, even she had answered us 2 emails and said they were proceeding with it.
The treatment we have received was horrible and it is incredible that after 11 months I am still trying to get my refund, even having their word by a formal letter.
If they do not do anything to solve it inmediatly, we will proceed with a formal claim on this issue.
Liam B on 30/10/2017 13:04
My partner and I chose Alta Cebu as a place to base ourselves while exploring the local area, and we weren't disappointed.
The place is very well looked after, has a lot of home comforts and everything you'll need to unwind after spending hours or days exploring the chaotic City streets and lush, humid jungle of the provinces.
Personal favourites of mine were the pool, which has a band playing every evening, very atmospheric - accompanied by a good bar stocking something to anyone's tastes.
The place feels like you're very much one with nature, with an impressive range of flora filling the spaces between the rooms, you almost feel like you're sheltering in the woods (You're not).
The food offered is is very diverse, with the restaurant serving food to fit local and international palettes, all of which is of reasonable quality.
The location didn't prove to be any concern, you are on Mactan island as opposed to Cebu City proper, but you can catch a Jeepney just outside that will get you to all necessary travel links, I never personally had any trouble getting to the City or catching buses to other cities. All transport is relatively cheap as well.
Lastly, I'd like to give my compliments to the owner who seemed like he was putting effort into making his guests comfortable and ensuring their trip was pleasant.
To summarise, I'd certainly come here again. It's quiet and out of the way plus it feels like you're more one with nature than more central city locations. The facilities are very good and off of peak season you might feel you have the place to yourself, which is always nice.
johnnutt on 18/10/2017 03:27
Well it ok I would never come back here it over price and it not worth it .The staff ok but there noting to bring me back the ,there noting to reach out a grab u .There no night life here there no entertainment what so ever.the food ok the price for food and drink are reasonable the bar area is not that great.It not the best place to stay there a lot of work to this place that need to be done .The room are just ok the bed are the worse.
Alan G on 23/09/2017 16:55
We stayed here after flying into Cebu , wanted to be near the sea , sorry that's a joke , that was my mistake , 40 cab ride away !
Please don't get fooled by the dubious glamorous photos of this place , there were some generous angles with some of the images on various booking sites !
Booked for 3 nights , checked our first room , would stay in it , paid extra to up grade to best in hotel .
First impressions , toilet lid fell off , curtains wouldn't open , very noisy air con , bed ok
But whole place looked like 70's holiday hotel in Spain .
Checked out after two nights , went to a beach hotel , relief!
