What People are saying
Very Welcoming & Great Hospitality
xXKMAC11Xx on 08/02/2018 11:52
Stayed here for 3 days, the villa was great with private pool. Overall great time had a spa day and the hotel called in people for us. Also had a lot of room service food and staff were great. 5 Stars
SHOCKING!!!
traveller632018 on 19/01/2018 09:00
We have stayed in Bali many times at many beautiful hotels, never have we seen a place so dirty and unkempt. Peeling mouldy walls, filthy bed linen and towels and a Manager who doesn't care. This place needs a major overhaul and to meet its responsibilities to unhappy guests. FIND ANOTHER VILLA!!!!
APPALLING!!!!
W0022 on 05/01/2018 23:16
Filthy place! Mouldy walls, revolting stains on the bed linen, grey thin towels, an absolute health hazard. Donât believe any of the replies the manager makes to complaints - he is missing in action and refuses to address the propertyâs problems. The staff are apologetic about how bad it is, but they are powerless! I have posted so many great reviews on TripAdvisor so I am not a serial whinger - THIS PLACE IS BAD
Bali rich villas
aquariannz on 02/01/2018 06:03
For the price only thing was having own pool.Breakfast not included .No crispy clean white sheets as you would expect and not good value for money overall wouldn't go there again quite dirty we went back to our original hotel should never have left Sol House.
Mixed feelings here
Lesley E on 19/12/2017 19:16
I have mixed feelings about this place as there were some good bits. The staff were all really lovely that we encountered and even though some were not so good at English they tried hard to understand us. We asked for a taxi to take us into the town one day as the place we wanted to go to was about an hours walk but they took us in a hotel car and did not charge us so that was great. The villas are really spacious and the best bit is the garden which is private and not overlooked at all. Spa treatments can be given at the villa or in the spa room and very cheap. Mosquito treatments are carried out each week which is good. The not so good bit though is that the furniture looks very tired and the photos on the website are far better than the real thing! The towels are appalling, they are so old and stained and I would only use them at home on my dog! The paintwork is slapped on the ceilings and has dripped down the walls. The bed was a good size but mattress hard. The plug got stick in the sink in the bathroom and took 24 hours before anyone sorted it out. There were no toilet rolls and I had to ask 3 times for more. We ran out of tea bags twice and not replaced. The air conditioning unit was leaking in the lounge and I had to put a towel on the floor to soak the water or risk slipping up. Pool has chipped tiles not cleaned. The porridge was fab but the other breakfasts we had were disappointing. The kitchen units are really old and tired and need replacing. Having said that the villa next door was being gutted and presumably renovated so hopefully there will be improvements soon. 30 minute walk to beach at least but we like walking so not a problem for us and taxi's are cheap. Seminyak itself is a bit disappointing but the village square nice and a trip to Ubud worth doing.