1611 ReviewsProperty Location With a stay at Barcel Bilbao Nervin in Bilbao, you'll be minutes from Bilbao City Hall and Zubizuri Bridge. This 4-star hotel is within close proximity of Gran Casino Bilbao and Plaza Miguel de Unamuno. Rooms Make yourself at home in one of the 350 air-conditioned rooms featuring refrigerators and minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks. Rec, Spa, Premium Amenities Take advantage of recreation opportunities such as a fitness facility, or other amenities including complimentary wireless Internet access and an arcade/game room. Additional features include a hair salon, wedding services, and a television in the lobby. Dining Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/caf, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include a business center, audiovisual equipment, and currency exchange. Event facilities at this hotel consist of conference/meeting rooms, banquet facilities, and exhibit space. Parking (subject to charges) is available onsite.
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Paseo Campo Volantin 11,Bilbao,ES,SpainProperty Location With a stay at Barcel Bilbao Nervin in Bilbao, you'll be minutes from Bilbao City Hall and Zubizuri Bridge. This 4-star hotel is within close proximity of Gran Casino Bilbao and Plaza Miguel de Unamuno. Rooms Make yourself at home in one of the 350 air-conditioned rooms featuring refrigerators and minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks. Rec, Spa, Premium Amenities Take advantage of recreation opportunities such as a fitness facility, or other amenities including complimentary wireless Internet access and an arcade/game room. Additional features include a hair salon, wedding services, and a television in the lobby. Dining Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/caf, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include a business center, audiovisual equipment, and currency exchange. Event facilities at this hotel consist of conference/meeting rooms, banquet facilities, and exhibit space. Parking (subject to charges) is available onsite.
Rating from 1611 reviews
Sleep QualityRoomsService
ValueCleanliness 
johnreedm on 28/01/2018 22:23
The hotel is in a great location and has excellent features and rooms. The staff, food and housekeeping were wonderful. The fitness room was not great, but that was not a major problem. I would stay there again.
WalesShadwell on 21/01/2018 16:30
I can't think of anything adverse to say about the Hotel, the location was perfect,set along side the river and only a ten minute walk to the old Town. Walk across the river bridge and within ten minutes you can get to the main shopping areas. We found the staff including those on reception to be cordial, friendly and most helpful. They gave us local maps and then highlighted the bus station, local sight seeing spots and potential eating houses and bars, they even rated them for us. It certainly saved us a lot of time trying to navigate Bilbao ourselves. The Hotel had a nice feel to it, spotlessly clean, the rooms were palatial, very modern with all the necessary appliances, including tea and coffee making facilities. We were moving on to San Sebastian and then returning to the Hotel for our last night, a bit concerned about taking all our luggage with us. The receptionist straight away suggested that we could leave our surplus bags with them until our return...a nice touch. I would stay here again and have no hesitation in recommending the Hotel to other travelers.
citygirl28 on 16/01/2018 14:29
This hotel is absolutely great to walk into - it is beautifully designed and sparkling clean. The beds are comfortable and bathroom substantially large and the room is bright which is great when getting ready (hotel rooms can sometimes be dimly lit with poorly placed lights/lighting). We had a smooth, quick and friendly check in although unfortunately did not see these members of reception staff again. The gentleman who checked us out was also friendly but anyone we encountered in between were unfriendly and unhelpful. It felt as though we were inconveniencing them when we asked for information such as how to navigate our way to the bus station to visit San Sebastian he quite literally dismissed us by waving his arm and telling us to go left and cross the bridge - it was in fact right. We had never before visited Bilbao and having arrived in the evening and being the following morning we were oblivious to our surroundings. This is not what I expect. Not wishing to inconvenience this older reception man any more and not being accustomed to this level of dismissal/disrespect we left and relied on locals to get us to where we needed to be. Unfortunately this encounter with reception staff was not a one off. That evening after a very long day we returned to the hotel and got showered and changed ready for an evening meal. We went to reception to ask for restaurant recommendations and we were told everywhere was closed and we should just walk around and see what was open. They were too busy speaking among themselves to help us. Again, feeling like an inconvenience we left and did as they told us to do - it wasn't late (21:20) and it was the weekend and without a destination or area to go to we didn't get into a taxi but instead walked around. We went to a few places who said if our hotel had called them they would have certainly kept their kitchens open as we had just missed them (the time it took us to aimlessly walk around a strange city to us) - this highlights just how unhelpful the staff were, we eventually found a place but when speaking to locals were left perplexed by the reasons the hotel didn't suggest room service or even offer to order us a take away. This is a modern city with all the amenities you could want, unfortunately in a city surrounded by friendly locals we were stuck in a hotel with pretentious, unapproachable and arrogant (verging on rude) reception staff. We will return to Bilbao, it is a great place, I recommend it to all, however, I would not return to this hotel and it has actually put me off the brand altogether - friends have since visited Bilbao and stayed at alternative hotels and had great experiences.
HolsR4us on 08/01/2018 06:47
We stayed for 3 night's over New Year. Our room was lovely, modern and clean. The kettle was a nice touch. We didn't have breakfast in the hotel but we did eat in the restaurant one evening. The food was very good and the staff were very helpful. Location is great. Would recommend and stay again if in Bilbo's again.
Mircea E on 03/01/2018 19:07
We were there for only one night, on a business trip. The hotel was recommended by our local business partners and it was worth it. Very good location, very nice rooms, clean, silent, all for a reasonable price.
A nice experience.
