1215 ReviewsProperty Location With a stay at Best Western Le Donjon, you'll be centrally located in Carcassonne, steps from Aude Gate and Medieval City. This 4-star hotel is within close proximity of Chateau Comtal and Carcassone Castle. Rooms Make yourself at home in one of the 61 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature handheld showerheads and makeup/shaving mirrors. Conveniences include laptop-compatible safes and desks, as well as direct-dial phones with free local calls. Rec, Spa, Premium Amenities Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. Dining Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include a business center, an Internet point, and audiovisual equipment. Event facilities at this hotel consist of banquet facilities and a meeting/conference room. A roundtrip airport shuttle is provided for a surcharge during limited hours, and parking (subject to charges) is available onsite.
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2 Rue du Comte Roger,Carcassonne,FR,FranceProperty Location With a stay at Best Western Le Donjon, you'll be centrally located in Carcassonne, steps from Aude Gate and Medieval City. This 4-star hotel is within close proximity of Chateau Comtal and Carcassone Castle. Rooms Make yourself at home in one of the 61 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature handheld showerheads and makeup/shaving mirrors. Conveniences include laptop-compatible safes and desks, as well as direct-dial phones with free local calls. Rec, Spa, Premium Amenities Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. Dining Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include a business center, an Internet point, and audiovisual equipment. Event facilities at this hotel consist of banquet facilities and a meeting/conference room. A roundtrip airport shuttle is provided for a surcharge during limited hours, and parking (subject to charges) is available onsite.
Rating from 1215 reviews
Sleep Quality
Rooms
ServiceValueCleanliness axwtravels on 20/12/2017 19:23
The room was tiny and cold. My pillow was lumpy. The bed was hard. But this hotel is right in the middle of the medieval city of Carcassone which is awesome! This hotel is all about location. It is fun to walk around the town. The restaurant right across from the entrance to the hotel was part of the hotel and the food was excellent. Set your expectations that this hotel is not about comfort or luxury and that you're staying there for the location. It's worth it!
davidmccarthy123 on 06/12/2017 20:23
Great hotel in the middle of this beautiful setting. Excellent service and an upgrade to a family room in the Courtyard. While their restaurant is not in the building it is immediately next door. Breakfast is available in the hotel. It is a very atmospheric hotel in the centre of the âciteâ. Plenty of restaurants locally and down the hill to the main town.
Kevin B on 20/11/2017 17:48
Stayed here in November. We were greeted by an extremely friendly and helpful member of staff behind the reception desk, unfortunately I canât remember his name, but heâs the template in how everyone should be dealt with at a hotel reception desk. The hotel building is no doubt very old, the decor inside matches it but is tasteful. Our room was lovely, quiet, warm, and plenty of room in the bathroom. The bed was extremely comfortable. We didnât eat at all in the hotel, choosing to head out for breakfast amongst the natives each morning but our friends said it was good. Itâs a good base from where to enjoy all that the old city has to offer and only a 20 minute walk into the new town .
balder376 on 20/11/2017 16:47
Lovely old building with great character inside the City walls. Staff friendly and helpful and parking reasonable. Room was very small but had everything. Breakfast was poor. Unfortunately many restaurants/bars closed as out of season but those open were friendly and welcoming.
Hamaper on 20/11/2017 10:58
Being a chain you can expect rooms to be as good as on any other Best Western hotel. However what we found remarkable was the service from the whole staff working there: from cleaners to the receptionist. They speak perfect english, their advices are useful and concise and the best of all, they treat you with friendliness and respect at the same time. Thanks a lot to all the team.
