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Best Western Mornington Hotel

12 Lancaster Gate,London,GB,United Kingdom 4 Star Hotel
Check in 14:30
Check Out
London stay undefined on 02 Oct 2018 708 Reviews

Property Location With a stay at Best Western Mornington Hotel London Hyde Park, you'll be centrally located in London, convenient to Kensington Gardens and Royal Albert Hall. This 4-star hotel is close to Imperial College London and Harrods.Rooms Make yourself at home in one of the 70 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.Amenities Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services.Dining Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.Business, Other Amenities Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in London? This hotel has 258 square feet (24 square meters) of space consisting of a conference center and a meeting room.,Pets not allowed Check-in time starts at 2 PM Check-out time is 11 AM,Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. , Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

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12 Lancaster Gate,London,GB,United Kingdom

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Hotel Details

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Best Western Mornington Hotel

12 Lancaster Gate,London,GB,United Kingdom Star Hotel
Check in
Check Out

LOCATION

Description:With a stay at Best Western Mornington Hotel London Hyde Park, you'll be centrally located in London, convenient to Kensington Gardens and Royal Albert Hall. This 4-star hotel is close to Imperial College London and Harrods.,AreaInformation:Distances are calculated in a straight line from the property's location to the point of interest or attraction, and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 mile and kilometer. Kensington Gardens - 0.6 km / 0.3 mi Diana Memorial Playground - 0.8 km / 0.5 mi Hyde Park - 0.9 km / 0.5 mi Diana Memorial Fountain - 0.9 km / 0.6 mi Kensington Palace - 1 km / 0.6 mi Royal Albert Hall - 1.2 km / 0.7 mi Marble Arch - 1.3 km / 0.8 mi Imperial College London - 1.5 km / 0.9 mi Harrods - 1.7 km / 1.1 mi Selfridges - 1.7 km / 1.1 mi Natural History Museum - 1.8 km / 1.1 mi Portobello Road Market - 1.9 km / 1.2 mi Lord's Cricket Ground - 1.9 km / 1.2 mi Madame Tussaud's Wax Museum - 2 km / 1.2 mi London Business School - 2.1 km / 1.3 mi The nearest airports are:London (LCY-London City) - 15.8 km / 9.8 miLondon (LHR-Heathrow) - 19.3 km / 12 miLondon (XQE-Ebbsfleet International Train Station) - 35.4 km / 22 miLondon (LGW-Gatwick) - 39.6 km / 24.6 miLondon (LTN-Luton) - 43 km / 26.7 miThe preferred airport for Best Western Mornington Hotel London Hyde Park is London (LHR-Heathrow).

ROOMS

Know Before You Go Construction is underway at a neighboring building and there may be noise disturbance from the construction work. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Breakfast fee: GBP 12.50 per person (approximately) Rollaway beds are available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ,Make yourself at home in one of the 70 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks., The following fees and deposits are charged by the property at time of service, check-in, or check-out. Breakfast fee: GBP 12.50 per person (approximately) Rollaway bed fee: GBP 50 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

FACILITIES

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services.,Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in London? This hotel has 258 square feet (24 square meters) of space consisting of a conference center and a meeting room.

RESTAURANT

Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

GENERAL

Property Location With a stay at Best Western Mornington Hotel London Hyde Park, you'll be centrally located in London, convenient to Kensington Gardens and Royal Albert Hall. This 4-star hotel is close to Imperial College London and Harrods.Rooms Make yourself at home in one of the 70 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.Amenities Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services.Dining Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.Business, Other Amenities Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in London? This hotel has 258 square feet (24 square meters) of space consisting of a conference center and a meeting room.,Pets not allowed Check-in time starts at 2 PM Check-out time is 11 AM,Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. , Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Hotel Photos

Best Western Mornington Hotel 31 Images

Hotel Location

Best Western Mornington Hotel

12 Lancaster Gate,London,GB,United Kingdom
Ranked
#401 of 1,087 hotels in London
Overall Rating 4 Rating from 708 reviews
Rating Summary LocationSleep QualityRoomsServiceValueCleanliness
Traveller Type business(145) couples(245) solo(89) family(131) friends(63)

What People are saying

London stay

on 10/02/2018 21:55

Me and my partner stayed between Christmas and new year (late review).
First impressions it looked very welcoming,
Arriving in the hotel, we wasn’t shown where anything was or told about any facilities we was only pointed in the direction of our room, which didn’t help when trying to find breakfast the next morning..

Our room was small, basic, suitable if you’re not going to stay in it long basically.. tiny wardrobe, marks on walls, big black stain on the curtain, cold, - we didn’t even unpack, we left our clothes in our suitcase.
In the room, swiftly out to go have a walk round oxford street. Main reason for the trip was winter wonderland!! Defiantly worth a visit!
After a lovely evening, we decided to walk back to the hotel, shattered we decided to have an early night.
Waking up at 6.30 in the morning shivering as it was so cold in our room, after putting a few layers on we swiftly went for breakfast as we were already awake we didn’t want to waste no time in getting back in the centre and enjoying our last day before our train home.
Stood waiting 10 minutes to be seated when there was only 2 other people sat in the breakfast area (after we found it)
Finally seated asked if we wanted tea or coffee ect, got those waited 10 minutes for lady to bring milk that never came, so decided to get up myself and look for some, by then our coffees were luke warm, food was ok, variety good.
Back to the room, still freezing, couldn’t even shower the bathroom was like being on the Antarctic, also there was no blind on the shower window, only frosted glass, baring in mind the was a seating area the other side of the window, our siloet would clearly of been seen, embarrassing!

Left, checked out by half 8/9ish.
At check out, the receptionist asked if we enjoyed our stay, so I said how cold our room was that morning, for then another receptionist who was not dealing with me butted in and was very rude!
I didn’t bother explaining any of the other issues because I felt like I would have been wasting my time with her snotty responses.

I have worked and currently work in a hotel myself, so I know the standards.

However, luckily the manger was there at the time and offered us her card, very politely apologised and offered up a discount to stay again.

Once Home, we opened the invoice to find we didn’t have our invoice but an invoice of someone who is due to stay in April. I rang the hotel to check that the correct amount was taking from us from our stay, which the receptionist didn’t apologies after I explained the reason for checking.

Luckily the right amount was paid, but I did contact the manager to express my problems with our stay, and declined her offer for discount to stay again as we won’t be ever. The manger was very helpful and delt with the situation in a polite and professional manner. However she did say that in fact our heater in our room was broken!

On a hole, London was amazing, hotel needs improvements on customer service and tidy up of the rooms.

Only good thing about this hotel is the location!

No refrigerator

AdaNkem on 10/02/2018 19:02

Hotel was okay. Clean room, friendly and nice workers.

No refrigerator in my room though which I thought was weird.

No pancakes on their breakfast menu. And you can't do take aways if you're running late for work because they don't have takeaway plates.

Clean, comfortable and friendly staff

goldeneye2 on 06/02/2018 16:31

The hotel is located very near to Tube station and not far from the Paddington Station.
The decoration is modern and the staff were all very friendly and welcoming.
We booked single rooms, which were at the back of the hotel and it was very quiet.
The mattress was very firm though comfortable. Plenty of hot water in the shower. It has air con which would be ideal in summer.
Room was very clean. It has a free mobile phone in the room for guests to use and take out which is a very good idea. But I would imagine, if the phone was stolen, damaged or lost, the guest would be liable for the cost.
Breakfast was good though the black budding was over cooked.
Two small issues in the single room were, there weren’t enough sockets for the TV and the kettle. So every time you want to put the kettle on, you have to unplug the TV.
The second issue was there was no shaver socket in the shower room. The extractor fan was very efficient.
All in all a lovely hotel to stay.

Basic but ok, check for charges after you leave

KateAll10 on 05/02/2018 11:12

Basic hotel in a central location. The room was clean. We were unhappy that charges for breakfasts that we didn't have were made to our account 2 days after leaving. I am currently waiting for this to be resolved.

Highly recommended

UKtravalator on 03/02/2018 11:24

A one night stop, I would like to have stayed longer. Friendly welcome, room upgraded to an executive suite with breakfast included at no extra cost. Room is on 2 levels with bathroom and living area downstairs with the bedroom on a mezzanine. Excellent decor and immaculately clean. Would definitely recommend The Mornington for a stay in London, perfectly situated adjacent to Hyde Park.

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Best Western Mornington Hotel 12 Lancaster Gate,London,GB,United Kingdom