227 ReviewsProperty Location Located in Thatcham, Best Western West Grange Hotel is in a rural location and close to St. Mary's Church and Bucklebury Farm Park. This 4-star hotel is within the vicinity of UK Wolf Centre and 4 Kingdoms Adventure Park. Rooms Make yourself at home in one of the 46 air-conditioned rooms featuring flat-screen televisions. Your bed comes with cotton sheets and down blankets. Windows open to garden and courtyard views. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature handheld showerheads and makeup/shaving mirrors. Rec, Spa, Premium Amenities Make use of convenient amenities such as complimentary wireless Internet access, babysitting/childcare, and wedding services. Dining Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include audiovisual equipment, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference/meeting rooms, small meeting rooms, and banquet facilities. Free parking is available onsite.
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Coxs Lane, Bath Road, Midgham,Thatcham,GB,United KingdomProperty Location Located in Thatcham, Best Western West Grange Hotel is in a rural location and close to St. Mary's Church and Bucklebury Farm Park. This 4-star hotel is within the vicinity of UK Wolf Centre and 4 Kingdoms Adventure Park. Rooms Make yourself at home in one of the 46 air-conditioned rooms featuring flat-screen televisions. Your bed comes with cotton sheets and down blankets. Windows open to garden and courtyard views. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature handheld showerheads and makeup/shaving mirrors. Rec, Spa, Premium Amenities Make use of convenient amenities such as complimentary wireless Internet access, babysitting/childcare, and wedding services. Dining Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include audiovisual equipment, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference/meeting rooms, small meeting rooms, and banquet facilities. Free parking is available onsite.
Rating from 227 reviews
Sleep QualityRooms
ServiceValueCleanliness 
anthevans on 10/02/2018 11:54
I arrived on Tuesday 6 February 2018, a very cold day. My car temperature display said it was 1°C outside. I went to my room on the ground floor which was cold and found that the radiator was completely turned off. I turned it on to maximum but the room inevitably took hours to warm up (I arrived at around 5.00 pm and it was still cool by the time I went to bed at around 11.00 pm). The radiator was under the window. What is wrong with that you ask. Well, nothing. What was wrong, in fact rather stupid, was that the thick lined curtains extended to the floor so that when drawn they completely covered the radiator. Fortunately the window recess was quite deep so I was able to roll up each curtain from the bottom and tuck the excess on to the window sill so as to expose the radiator. There was also a net curtain over the window suspended from a spring-loaded rod. Trouble was the window recess was the same width as the rod so the spring was not compressed and it relied on friction to keep it up, or rather not as it kept falling off. Later I tried to order some room service. I dialled the number four or five times over a period of ten minutes or so without answer so I went to the restaurant to place my order instead. There were three staff and two or three people eating, so why nobody was able to answer the phone is a mystery. My room had two single beds. The pillow (one on each bed) and each duvet were very thin so the fact that there were two beds was fortunate. I had to use both pillows and both duvets in order to be comfortable and warm enough. The next morning I went to breakfast. It was self-service which is not a problem. I chose sausage, bacon, mushrooms, beans, hash brown. No fried eggs available, only that horrible lumpy, industrial scrambled egg stuff that many hotels offer so I ignored it. The food was in dishes with the usual hot lamps above. Despite this, the food (all of it) was barely warm. I didn't have much time so I ate it. I mentioned it to a member of staff who replied somewhat disinterestedly "Oh, sorry about that buddy". Buddy!!?? I suggested that he might like to test it himself to see how poor it was. He said "Its not for me to do that buddy". I asked if he would do anything about it (thinking that he might at least tell the chef, perhaps even replace all the food) to which he replied "I can ask the chef to cook you something fresh buddy". By this time I was seething, not only at his total disinterest but also at being called buddy three times (I am 59, not some lad and this guy was in his thirties at least). I said that I had to go so I quickly finished and left. Folks, avoid this hotel at all costs. I was attending a training course and mentioned to a colleague who lives nearby where I had stayed. She replied that had I mentioned to her that I was planning to stay there she would have warned me not to as it has a poor reputation locally. So, there it is folks. None of this is made up or exaggerated. This was my experience of staying at this hotel. I won't be returning.
Tom T on 22/01/2018 18:05
Clean rooms and friendly, helpful staff make for a good first impression. Some of the room decor is a bit 90's so ideal for a practical stop over but maybe not a romantic getaway.
Stop here regularly for business travel the night before so don't spend much time at the desk, but the WiFi isn't particularly great if you're in a hurry, but it does work.
Overall it's priced around the same as all the local hotels, and is only a few miles from Newbury centre.
mercury2622 on 14/01/2018 21:42
The hotel is very nice, clean and the staff are friendly.
The food is of a high quality and the choice is very good.
The rooms however are extremely hot, even without the heating on.
If you require/expect to conduct any work with the use of the internet do not count on it here. The Wi-fi is at best extremely poor, and even with an Ethernet connection itâs very poor.
NeilShaw58 on 03/01/2018 11:20
I was attending a morning funeral nearby after a journey of more than 2 hours. My wife and I arrived early and thought we'd go for some breakfast. Other places nearby wouldn't serve as it was too late for breakfast and too early for lunch. The Best Western not only invited us in but allowed us free access to unused breakfast items in the buffet and we only had to pay for the coffees. It wasn't the saving money that impressed me it was the friendliness shown by the staff.
Well done Grange Hotel
Jo3l123 on 14/12/2017 21:26
Brought a coach load of people to this hotel, and from arriving at the hotel to leaving, it was such a lovely hotel, the staff were so friendly and helpful, and the rooms were to a high standard, had a lovely sleep and to finish it off the food was outstanding
