257 ReviewsProperty Location Located in Ipswich, Cameo Hotel Copdock is close to Jimmy's Farm and Suffolk Leisure Park. This hotel is within the vicinity of Custom House and Ipswich Waterfront. Rooms Stay in one of 76 guestrooms featuring LCD televisions. Digital television is provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers. Rec, Spa, Premium Amenities Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and wedding services. Dining Grab a bite to eat at the hotel's restaurant, where you can take in a garden view, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include an Internet point, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference/meeting rooms, a ballroom, and banquet facilities. Free parking is available onsite.
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Old London Road,Ipswich,GB,United KingdomProperty Location Located in Ipswich, Cameo Hotel Copdock is close to Jimmy's Farm and Suffolk Leisure Park. This hotel is within the vicinity of Custom House and Ipswich Waterfront. Rooms Stay in one of 76 guestrooms featuring LCD televisions. Digital television is provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers. Rec, Spa, Premium Amenities Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and wedding services. Dining Grab a bite to eat at the hotel's restaurant, where you can take in a garden view, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include an Internet point, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference/meeting rooms, a ballroom, and banquet facilities. Free parking is available onsite.
Rating from 257 reviews
Sleep QualityRooms
ServiceValueCleanliness 
Julie B on 08/02/2018 00:30
So disappointed.
Itâs hard to think of any positives when there is a party of drunk men shouting and laughing like idiots in the room adjacent to mine.
Wasnât expecting the Ritz, but was expecting a little more than this. Or maybe I chose the wrong time to stay here.
Beds clean. Staff friendly. Overheated. Noisy. Bathroom clean. Wonât stay here again. Would rather sleep in the car. Food in restaurant adequate. Walls so thin, I can hear things Iâd rather not hear. Sorry Best Western Ipswich. Thumbs down from me.
lee i on 05/02/2018 10:01
This probably the worst hotel I have stayed in for a very long time.
When you arrive the front of the hotel looks like a conservatory showroom.
The receptionist was very helpful (and helpful throughout, but alas she is working in a broken system with awful facilities!)
The room was in a different part of the hotel and the walk there was through a cold smelly conservatory corridor.
The room was ok, nothing special but ok for the price. There were cracked flooring in the bathroom and marks on the floor but as it was an overnight it wasn't too much of an issue.
I went to make a cup of tea, but the cups were dirty as were the spoons. So I called down to reception and they replaced them.
My wife went to the toilet and it didn't flush. So once again I called reception who came and tried herself but admitted defeat.
As it was now late we didn't want to move across the other side of hotel and we had already unpacked.
So we went to bed, well we tried. The thinness of the mattress was matched by the thinness of the walls. The mattress was terrible, lumpy and uncomfortable and we could hear the TVs from next door that was drowning out our own.
The shower was also as strong as a tepid hosepipe!
As I write this the fire alarms are now going off as they are changing the alarm panels. When I called the reception the morning receptionist had no clue what was doing on and hung up on me. Ten minutes later they are still going off!
Thankfully we didn't have breakfast as at £10 ahead it was expensive.
I would suggest that you avoid the hotel like the plague, I wonder if we get a reply from the manager via Trip Advisor as he tends to ignore the bad reviews!
The only saving grace was the receptionist that worked the evening shift. She really did try her best.
elmerloo on 03/02/2018 13:33
first my list of complaints, oops i havent any. it is a great hotel to stay at, all the staff without exception were friendly,helpful and went out of their way to make everything happen perfectly. dietary needs were met , hotel room and facilities were excellent. if the hotel reads this, thank you for a lovely stay.
SSB558 on 18/01/2018 13:51
I frequently have to stay in hotels through work. This is a great hotel with dedicated and hardworking staff. My special dietary needs (vegan) have always been met. The head chef is creative and imaginative with my menu choice each night of my stay.
The reception staff are always so willing to help and the bar and restaurant staff are very friendly and keen to please.
I would highly recommend staying here, if you are in the area.
Sometimes the place fills up, but often it's quiet and a discreet place to stay.
Ipswich21 on 07/01/2018 19:06
We booked via the Best Western website and received a great Dinner, Bed and Breakfast offer. We stayed in 304 a large room which has recently been refitted. All staff were lovely and very efficient. The meal was lovely and very good choices on the menu. The area used for the restaurant is less than ideal it is an open and unwelcoming room. Yes it is ideal for a sunny morning and Breakfast not good as a restaurant for dinner. Good prices on the bar and a wide drinks selection will stay again.
