What People are saying
Little more than what I expected!
SunandoBanerjee on 05/02/2018 03:42
The IHG never stops me surprising me. This was my 7th visit to Jakarta but first to this old property of IHG. The hotel is pretty old and located in the Sudirman Business District, Jakarta. For those who are fresh to Jakarta, remember the city has the worse ever traffic conditions. Perhaps one of the worst in the world. Here, the key is finding the location right. So this location is extremely strategic and excellent for both business and leisure. Well, that doesnât mean you have no traffic. It is much less engaged and accessible from other location to be specific.
Coming to the hotel, it is a property that makes you feel a royal touch in almost everything. Those who loves to stay in the typical modern state-of-the-art business hotels, this is not for you. The decor of the hotel makes you feel a bit nostalgic, a remembrance of the past heritage property. However, I have a small complain about your bathrooms. The taps are almost uncontrollable and splashes water with extreme force. At times, you would feel whether you really need so much water. I hope from the water conservation front, the management should take a look at it cautiously.
Let me state my experience categorically!
Rooms - 4/5
Bathrooms - 2.5/5
Lift - 3/5
Decor - 5/5
Carpet on the floors - 4/5
Buffet breakfast - 4/5
Buffet dinner - 3.5/5
Room dining - 5/5
Service - 4/5
Location - 4/5
I would rather take a little time to state my only disappointment. I expected the service to be a little prompt. The dinner buffet at Beranda was ok! The mix was not really something I would die for. I expected a little more variants of local delicacies which were missing.
But overall a memorable stay. Will be back soon!
Old, but good enough with friendly staff.
Romy Andina R on 22/01/2018 10:11
First time stayed here. The room was outdated, but still comfy and clean. All the staff were super friendly and the breakfast was delicious. The bathroom also was large, nice looking and well maintained. Though, they currently don't have swimming pool. But overall, good stay!
Under Renovation Until 2019
KHNZ1 on 22/01/2018 09:00
The hotel has just started a two-year renovation process, which is long overdue. Expect to find work in progress, shabby carpets and musty old rooms. The lobby is nice and the staff are very obliging and helpful. But there are much better options for your stay in Jakarta, at least until renovations are finished in late 2019.
Central Location, value for money
culfan2016 on 03/01/2018 11:28
First time stay found a very central location. Good value for money. Nicely upgraded for Elite member. Spent most time in the Club Lounge for my Business. Very friendly & helpfull Club Lounge staff hence no chance to meet the management. Will be back for my next Business trip.
Very very bad hotel service
Centil M on 20/12/2017 21:10
Very bad hotel service I had try on my live,
Today 20/des/2017
We Wonât try to stay here again!!! The operator services impolite, didnât check what customer book first before open their mouth, cleaning services too bad, we book for 2 person with one kings bed, inside Room only had one towel, one slippers, one nightgowns, one toothbrushes and etc then we call Customer service why only give one piece between this equipment?
Then he said â do u want to add some of this equipment ? Cos I know you only book for one person, then I said , no I book for two person , u can check it again then give me that equipment after u finish check. after 5 min then they give me all that equipment but i just realized after I showered and Iâm wearing the sleeping gown, i smell the stench from my nightgown. Dam it very disgusting!!!!
How could they do that???