1072 ReviewsProperty Location When you stay at Heartland Hotel Auckland Airport in Mangere, you'll be near the airport and convenient to Villa Maria Estate and JKs Driving Range. This hotel is within close proximity of Otuataua Stonefields and Mount Mangere. Rooms Make yourself at home in one of the 142 air-conditioned rooms featuring refrigerators. Satellite television is provided for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and complimentary newspapers, as well as direct-dial phones with free local calls. Rec, Spa, Premium Amenities Be sure to enjoy recreational amenities including an outdoor pool and a spa tub. Dining Quench your thirst with your favorite drink at a bar/lounge. Continental breakfasts are available daily for a fee. Business, Other Amenities Featured amenities include complimentary high-speed (wired) Internet access, a business center, and currency exchange. Event facilities at this hotel consist of conference/meeting rooms, small meeting rooms, and banquet facilities. A roundtrip airport shuttle is complimentary at scheduled times.
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14 Airpark Drive,Mangere,NZ,New ZealandProperty Location When you stay at Heartland Hotel Auckland Airport in Mangere, you'll be near the airport and convenient to Villa Maria Estate and JKs Driving Range. This hotel is within close proximity of Otuataua Stonefields and Mount Mangere. Rooms Make yourself at home in one of the 142 air-conditioned rooms featuring refrigerators. Satellite television is provided for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and complimentary newspapers, as well as direct-dial phones with free local calls. Rec, Spa, Premium Amenities Be sure to enjoy recreational amenities including an outdoor pool and a spa tub. Dining Quench your thirst with your favorite drink at a bar/lounge. Continental breakfasts are available daily for a fee. Business, Other Amenities Featured amenities include complimentary high-speed (wired) Internet access, a business center, and currency exchange. Event facilities at this hotel consist of conference/meeting rooms, small meeting rooms, and banquet facilities. A roundtrip airport shuttle is complimentary at scheduled times.
Rating from 1072 reviews
Sleep Quality
RoomsServiceValueCleanliness 
GizzyBoy on 03/02/2018 01:29
Stayed here a few times for work as hotel rates around Auckland Airport can be a bit hit and miss. Typically stay here because preferred options prices high at times due to room availability.
Anyway, staff nice enough. Offer a shuttle bus to/from airport which I used for the first time and was good.
Room is clean and spacious but (separate) bedroom gets hot and stuffy. Only aircon in lounge area. Shower is over bath tub in bathroom. You can often hear people talking in room above or below. This time didnât get a good sleep as the wind was making flashing (or something) rattle all night. Told them on checkout, so hopefully they get it fixed.
francois210 on 28/01/2018 12:15
Flight delayed by 6 hours in Fiji, so ended up with unexpected arrival at 4.00am in Auckland Airport, totally exhausted and in need of a sleep-out. After three unsuccessful attempts to get a room in the area, I ended up at the Heartland Hotel. I was received with a friendly smile by the night manager, who offered me a room at a reasonable half-day rate for six-hours. The room was very comfortable and spacious, with a jacusi bath in the well appointed bathroom and a working desk, coffee and tea facilities and a fridge. This is just what the doctor ordered and next time I need a place to stay at Auckland Airport, this will be my hotel of choice. The only issue - I just couldn't get the free Wifi to work upon waking-up, but I am sure if I had stay there longer this would have been resolved with a call to the front desk.
Aaron M on 28/01/2018 03:35
Nice facility 10 minute free shuttle ride from airport in industrial park and good for overnight stay. Staff were very good. Basic on site restaurant / bar helped. Price was typical of airport high tariffs. Would classify max 3.5 star based on efficient service, definitely not 4 as advertised. Would still use again but only for one night and not out of our pocket.
Jade-Stamford on 23/01/2018 15:29
The Heartland Hotel is located a fair way from the airport so we were grateful for the shuttle service it offers. When you get to the arrivals hall you dial 31 on the Freephone provided then exit via door 11 next to McDonald's at the end of the arrivals hall. Our room was reasonably spacious with a fridge but the pillows were yellowy and smelly so I had to lay towels on them before trying to sleep. The bed sheets were creased as if they'd been on the bed a while or as if they'd already been used. The previous guest's personal details were left on the bed - a completed satisfaction questionnaire with his name and address on. If it had not been 2am and had we not been so exhausted after a long journey, we would have gone straight back to reception to demand a change of room.
The bathroom was clean but the bathmat was spotted with black mould. There were no curtains nor blind up at the bathroom window and it was on the ground floor so showering with the light on at night was not an option as the "fogged" glass would not give adequate privacy. When daylight came and I braved the shower the water flow was so feeble through the 9 holes in the shower head it was hardly worth the effort. There was no safe in the room so valuables + passports had to be taken down to breakfast with us for safety.
Buffet breakfast was very average and some of the staff seemed not to care at all and announced they would be taking food away 15 minutes before the advertised closing time even though guests were still coming into the restaurant. I found the tea undrinkable as it tasted as though it had been stored in a flask for several hours so I ordered an espresso and was told that would be an extra charge of $4.
The hotel has a small swimming pool with a strange location in the middle of a mini roundabout at the front entrance of the hotel - not my idea of relaxation either before or after a flight! We will definitely not be staying at this hotel again.
KarenChris1365 on 18/01/2018 09:53
My stay at the Heartland Hotel was unexpected due to Jester cancelling my flight at the last minute. We were picked up by the hotel mini van and taken to the hotel at Jetstats expense. In every interaction with staff from pick up, check in, room service, breakfast, check out and then airport drop off the staff were the friendliest and most accommodating I have ever experienced at any hotel in the world. Amelia and the breakfast matrodie were lovely and Jennifer the shuttle driver was do friendly and helpful. What a great introduction to NZ hospitality these staff are giving tourists to our beautiful country. This company should be very proud of their staff and the service they provide. I would definitely recommend this hotel.
