127 ReviewsProperty Location Hotel Apartments Zgoda Warszawa by DeSilva is in the heart of Warsaw, walking distance from Palace of Culture and Science and Nowy Swiat Street. This aparthotel is close to Royal Castle and Old Town Square. Rooms Make yourself at home in one of the 51 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as coffee/tea makers and complimentary bottled water. Rec, Spa, Premium Amenities Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance. Dining Take advantage of the aparthotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include a computer station, audiovisual equipment, and dry cleaning/laundry services. Planning an event in Warsaw? This aparthotel has facilities measuring 387 square feet (36 square meters), including small meeting rooms. Parking (subject to charges) is available onsite.
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Zgoda 6,Warsaw,PL,PolandProperty Location Hotel Apartments Zgoda Warszawa by DeSilva is in the heart of Warsaw, walking distance from Palace of Culture and Science and Nowy Swiat Street. This aparthotel is close to Royal Castle and Old Town Square. Rooms Make yourself at home in one of the 51 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as coffee/tea makers and complimentary bottled water. Rec, Spa, Premium Amenities Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance. Dining Take advantage of the aparthotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include a computer station, audiovisual equipment, and dry cleaning/laundry services. Planning an event in Warsaw? This aparthotel has facilities measuring 387 square feet (36 square meters), including small meeting rooms. Parking (subject to charges) is available onsite.
Rating from 127 reviews
Sleep QualityRoomsServiceValueCleanliness 
mellynaaa on 03/01/2018 09:24
The only good thing about this hotel is its location; near shopping mall, restaurants, place to change money. Centrally located.
1. When my mom and I arrived, the receptionist said our booking was not processed. We had to wait and he briefly apologized, that was confusing but not an issue.
2. Our hallway was a little dark and our room old but it wasn't a problem. However, our kettle was dirty and white stuff kept appearing even after rinsing a few times. Requested a new one but a female receptionist picked up our call and said she was the only staff on duty and no one could send one to us. We did not pursue as we were tired.
3. We were getting ready to wash up in our room when someone tried to open our room door. There is no peephole so we didn't know what was going on. This went on for a few minutes, with a lot of pushing and banging. We were afraid and unsure of what to do. I stood by the door while my mom called reception for help. The same female receptionist said she would go up and check. I don't think she did. She called back in a few minutes and said she checked the cameras and the guy was gone, and we were now safe.
This was completely unprofessional. They later explained via our agent that it was a man who got his room number wrong, but more could have been done to help us. No one checked on us two females, and if anything did happen and the incident was intentional, it would have been too late if the man had entered our room. It is questionable that only one staff is present in the whole hotel.
We packed our bags and went down and found the female receptionist attending to a big number of guests waiting to check in. This was not an incident that was taken seriously. We checked out there and then and received a partial refund via our agent.
We will not be recommending this hotel and will not be staying here, safety and customer service is extremely lacking.
kay29814 on 18/12/2017 19:50
hotel was very central less than 5 minute walk until your in the centre of warsaw, uprising museum around 25 minute walk. i would recommend family and friends to use this hotel, staff very helpful and when we arrived staff member showed us on a map how to get to main attractions, old town is around 20 min walk very nice at this time of year with some nice xmas markets
PerunTouristAgency on 24/11/2017 08:58
I was really surprised with the central location, clean and well equipped rooms as well as the restaurant downstairs. Fast wi-fi and high resolution tv. My fav coffee machine in the kitchen and even some necessities. Highly recommend it!
tonysp on 22/11/2017 11:18
The hotel is very central and is a few minutes walk to The Palace of culture and is even closer to several restaurants and bars.
The staff were all very friendly and helpful throughout our stay.
The room itself was very clean and had everything we needed for a city break .
The only problem was that for 3 days on the run staring at about 7:00 am there was a loud banging like somebody was doing some DIY in a room close by.
This banging was followed on one day by a drill. Strangely this noise only continued to about 8:30. Fortunately we wake up pretty early anyway so it was not a major problem but still not ideal.
Overall a really good quality hotel in an excellent location.
I would recommend this hotel and it would be my first choice if we were to return to Warsaw.
Ana G on 14/11/2017 18:06
Booked online for two nights, stayed in room 702, and its absolutly amazing! Very nice staff at recepction, room with plenty of space, perfect equiped kitchen for the vacation. Very good located, overall 5 Stars!
