53 ReviewsHotel Brookside is a popular franchise of the Tulip Star Hotels Ltd. The hotel is a distinguished combination of modern comfort and traditional elements of Pune. It offers well-equipped business center, spacious conference hall and meeting rooms for the discerning business travelers. The luxuriously appointed accommodations, vibrant lobby and multi-cuisine restaurant add to the magnificence of the hotel. Hotel Brookside is the perfect destination for all types of tourists seeking luxuriant comfort and unmatched opulence.
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Plot No. 7A, -Viman Nagar Near by Pune Railway Station,411014,Pune,Maharashtra,IndiaHotel Brookside is a popular franchise of the Tulip Star Hotels Ltd. The hotel is a distinguished combination of modern comfort and traditional elements of Pune. It offers well-equipped business center, spacious conference hall and meeting rooms for the discerning business travelers. The luxuriously appointed accommodations, vibrant lobby and multi-cuisine restaurant add to the magnificence of the hotel. Hotel Brookside is the perfect destination for all types of tourists seeking luxuriant comfort and unmatched opulence.
Rating from 53 reviews
Sleep Quality
RoomsServiceValueCleanliness
Armando C on 24/01/2018 11:30
After arriving in Pune i realized i had picked a terrible place to stay. That's when a friend recommended Brookside and as soon as I arrived I knew I had made a tremendous upgrade. Overall the place made it very comfortable and relaxing to make it you home base as I explored the city and visited friends. Another plus was how close it was to the Phoenix mall. just a short walk to the shopping center which had pretty much everything under the sun. the surrounding area was also filled with plenty of places to sit and enjoy great food. The service at the hotel was very accommodating. I can't say i have anything bad to say about it. as for the front desk, I have to say their staff is top notch. As soon as I walked in I was greeted by Meenu Kumari the desk manager and right away i knew I was in good hands. Thank you for 4 great days and comfortable nights.
Kaustubh D on 13/11/2017 04:35
I got very sad experience at this hotel. I was here for business visit at Pune. They gave me a room which was not at all clean since ages.
When I check-in there was a thick layer of dust on floor. Room number 504. Next day I complained this to reception then I got new room which number was 309.
That day I decided to ordered food from room service. No one pick up my call in room service. As there was a party going on inside restaurant. So even room service attendant was busy with party. So I gave my order to front desk person. I had few drinks before my food comes in so I asked for ice and water. Ice was so bad quality for which they charged me rupees 100 for 2 buckets of ice. I ordered food at 10.30 and my food came inside room at 11.30. As a chef even I know biryani don't take 1 hour of preparation.
Overall it was very bad experience. I will say don't go in this hotel even you are getting good deal.
anil19542016 on 09/11/2017 15:44
Room was spacious with tea maker, TV, internet I stayed in room no 302. Bed was comfortable. Lighting arrement is good. One can read and write. Service is fast. room service is available with extra charges. Break fast is buffet. Lot of variety of Combo food is also available which is sufficient for single person.
Onle problems in wash room are bath tub and commode.
Palakparishree on 26/10/2017 11:39
i had booked hotel 23rd oct to 25th oct , nice location, staff is very helpful , a reception boy Munshad is very good and friendly, hotel room services is nice. The staff in the restaurant are very good. Food is very good and tasty. A very good budget hotel. i enjoyed my stay here......
Ritesh T on 25/10/2017 11:30
I had booked Brookside through Ibibo as my Mom was traveling to Pune from Nasik from 18th Oct-22nd Oct 2017. This is the second time that I had booked this hotel for her stay as the previous experience was very good.
Pro's: 1. Big room unlike many other hotels where rooms are small and suffocating.
2. Tea Kettle, Fridge, LCD TV with local cable service provided. Most of the TV channels are available.
3. Room is absolutely clean and well maintained.
4. Housekeeping staff is very prompt in service.
5. Hotel Staff - Ms. Meenu Kumari / Ms. Pallavi and Benny (Duty Manager) are all very courteous and helpful. They took care of my mom very well including they surprised her with a birthday cake on 19th Oct. All the days my mom was there she was very happy with the attention received from the staff to the extent that I did not require to worry about anything.
Areas of Improvement:
1. Breakfast needs more variety. They have Onion Uttapam, Aloo Paratha or Poha to choose from. Very limited options.
2. Air Conditioning was switched off twice at night. Had to complain to the staff and it was started again.
3.The Bathroom can be a bit inconvenient for Senior Citizens. The space is limited and there is a bath tub that occupies most of the Bathroom. To have a bath you have to get into the bathtub as the shower is placed right above it. Senior Citizens may find it very difficult and slippery to get into the Bath Tub.
4. They provide only 1 bottle of drinking water. Most Hotels these days provide two.
5. Restaurant needs be better, looks very dull. They have an excellent location not sure why they do not spruce up the restaurant even for the local walk ins.
Overall, my mom had a very good and happy stay. I would recommend this hotel to everyone. It is a very convenient location in Viman Nagar as well. There are many good restaurants around to eat and also hailing autos and cabs is very easy. The area is also very safe if you are returning late night. Phoenix MarketCity is nearby if you want to go shopping. Airport is also a 15 minutes drive. Railway Station is about 30-40 minutes depending on traffic.
