438 ReviewsProperty Location With a stay at Hotel Mercure Aix en Provence Sainte Victoire in Chateauneuf-le-Rouge, you'll be close to Sainte-Victoire Golf and Montagne Sainte Victoire. This 4-star hotel is within the region of Place des Precheurs and Eglise de la Madeleine. Rooms Make yourself at home in one of the 29 guestrooms. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have makeup/shaving mirrors and hair dryers. Conveniences include safes, as well as phones with voice mail. Rec, Spa, Premium Amenities Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and babysitting/childcare (surcharge). Dining Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Hot/cold buffet breakfasts are served daily in the breakfast room for a fee. Business, Other Amenities Featured amenities include audiovisual equipment, a 24-hour front desk, and air conditioning in public areas. Planning an event in Chateauneuf-le-Rouge? This hotel has 753 square feet (70 square meters) of space consisting of a conference center and a meeting/conference room. Free parking is available onsite.
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La Galiniere, Rn 7,Chateauneuf-le-Rouge,FR,FranceProperty Location With a stay at Hotel Mercure Aix en Provence Sainte Victoire in Chateauneuf-le-Rouge, you'll be close to Sainte-Victoire Golf and Montagne Sainte Victoire. This 4-star hotel is within the region of Place des Precheurs and Eglise de la Madeleine. Rooms Make yourself at home in one of the 29 guestrooms. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have makeup/shaving mirrors and hair dryers. Conveniences include safes, as well as phones with voice mail. Rec, Spa, Premium Amenities Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and babysitting/childcare (surcharge). Dining Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Hot/cold buffet breakfasts are served daily in the breakfast room for a fee. Business, Other Amenities Featured amenities include audiovisual equipment, a 24-hour front desk, and air conditioning in public areas. Planning an event in Chateauneuf-le-Rouge? This hotel has 753 square feet (70 square meters) of space consisting of a conference center and a meeting/conference room. Free parking is available onsite.
Rating from 438 reviews
Sleep QualityRoomsServiceValue
Cleanliness 
Giuseppe P on 09/02/2018 22:47
I stayed in this hotel for 3 nights (business reason) . I am a platinum Accor member and this means that I spend many many nights in the Accor hotels. When I arrived in this hotel I asked for my room and UNBELIEVABLE , both ladies at reception did not speak English. After 20 minutes trying to comunicate for my check in I asked for the welcome drink as platinum member and they said : no.
This is the welcome !!!
Then another problem: I comunicate my Accor number during reservation , discovering at check in that has not been inserted , so I asked again at check in to insert , to discover during my check out that my card number was still missing (?????).
During my first night there was a reunion or something like this in front of my room shouting till 1.30 am. I asked 3 times to reduce the noise , and to do something .....but nothing happened.
Room was small but well cleaned and food restaurant medium but with some staff member really rude . I have to say that meeting room was comfortable and coffee break well done .
Finally I have to say that this hotel is really far from Mercure standard, and far from 4 stars category .I am very disappointed of my stay in this hotel .
Amoq on 07/10/2017 14:46
We stay here on our way to the south coast for one or two nights each way. It is a consistently good hotel, smart and clean with pleasant staff. We had an accessible room this time and enjoyed the private enclosed garden and the spacious room with walk in shower. Breakfast was the standard affair but nicely presented and reasonable variety.
Chris_R_Bath on 02/09/2017 17:21
Mercure is a large, mid-range French hotel chain but the Sainte Victoire Mercure is very different to any other Mercure hotel we have stayed in.
The hotel is situated on a D road that runs parallel to the A8 near Aix-en-Provence. There is a large vineyard/chateau across the road but not a lot else around. The huge ridge of Monte Sainte Victoire looms in the background and Aix is about 15 minutes by car.
The hotel is built around an old building (a coaching inn or relais?) with some modern buildings attached. It has a large garden area and a very nice, big swimming pool area. The outside dining area is delightful and breakfast can be taken in a very nice (but noisy) old courtyard. We visited in August, at the height of the holiday period, and the hotel was full with quite a few children and dogs.
Our room was in one of the modern buildings and was typical for a hotel of this class, but it did have a small outdoor area that we utilised in the evenings when it was no longer in direct sunlight. Although there is a noisy road outside, our room (and possibly all the others) faced inwards and was very quiet. In fact the only place that the road noise was obtrusive was in the breakfast courtyard.
Food was quite good, the service was good (although a bit stretched in the peak holiday season) and the staff were extremely friendly. The ambience was outstanding and we were never tempted to eat out. Dinner was an extremely nice experience because of the ambience and the staff.
We stayed for three nights for an extended wedding with plenty of gaps in between. Originally we had intended to use the spare periods to visit Aix and other areas around, but it was so nice to just chill out in the hotel that that was all we did.
A wonderful and very unexpected place to stay. Very highly recommended!
Jonathan1234567890 on 01/09/2017 12:30
I had the misfortune to stay here over several nights on business. The setting is lovely (in the middle of nowhere but beautiful surroundings) and the main buidling itself is old and very quaint. Breakfast was nice and the morning staff were friendly and pleasant.
Unfortunately the good points end there. I have never been spoken to so rudely or treated so badly in a restaurant for as long as I can remember. "Service with a snarl" should probably be the tagline here - the very fact that we wished to dine in the restaurant seemed to be treated as an affront; generally we sat in the restaurant and were ignored for around half an hour before even a drinks order was taken. Add to this the times when we got the wrong food, the wrong drinks and watched our own orders being taken to a different table - it would have been funny if it wasn't so tragic. This is the experience of several times dining in the hotel - due to the location it was difficult to get out to other places to eat. Stay only if you can and are prepared to travel elsewhere to get food.
CATHERIN G on 11/07/2017 16:31
Avoid at any cost staying in this hotel of longer that à night
The service is poor, like ni laundry service and the room as cold and innpersonnal that feasible (of course,no mini bar and you have to do with a single small bottle of water
The pool could be nice but you get no service here as well
Finally,the food is at best average....
