What People are saying
They Are not Hotel Professionals
Shrikant K on 18/01/2018 10:49
I have booked online on 17th Jan and checked in around 10.10 AM - we have to travel same day night some other place. When I asked for break fast they said BF is complimentary but for 18th Jan not 17th Jan. I have requested him that we are going to check out on same day so you can give me the break fast today which you supposed to give on 18th Jan
Front office staff refused. Then i spoken to GM also he said sorry sir it can not be done as oyo policy??
Being a hotelier i am aware about CP Billing but they refused to give and asked to go for paid breakfast.
I shocked being big chain of hotel how they can do this?? there is no financial loss to hotel also but they are rigid to their policies.
Be careful before booking this hotel
Terrible place .
Manish K on 27/10/2017 09:21
I had visited this place about a year ago and booked again as it was fine.The place and management has deteriorated tremendously since the last visit
1.Wi Fi did not work
2 Room telephone did not work
3 Gyeser was not working and had to take bath in other room
4.The complaints were not attended to for the entire stay duration
5 fixtures were old and damaged
6.washrooms were not clean
7.No room service
Overall avoid getting tortured
Very nice hotel
dennismurphy3 on 26/10/2017 01:20
I stayed in this charming clean and cosy hotel for 3 nights either side of a trip to rishikesh.
Lovely spacious rooms at excellent value.
Reception staff were extremely helpful and equally as friendly.
Thereâs a typically busy Indian high st within 2 minutes walking distance where I found the best chicken tikka that Iâve ever eaten in my life, thereâs a metro station within 5 minutes walking distance also. Plenty of atm machines nearby too. Anyway, Oakland is a lovely place to stay and Iâd certainly stay there again.
Unpleasant Stay
Sandip K on 09/10/2017 22:07
The rooms are in a very bad shape, it's like staying in antique hotel with no good maintenance. Very limited choice for breakfast. It's not worth the amount you pay for. The only. Good thing was Ac, tv were in an excellent condition and courteous staff. I don't know understand why the owners are selling the rooms. The owners of the property shoul close the hotel for few months and fully refurbished all the rooms and then open for the general public.
good people
Kakashi G on 27/04/2017 08:43
the hotel is nice, like infrastructure and all but service is bad, otherwise its good. No problems in any thing and people are also nice and helpful.
The location is on the main road so no issue of transportation