63 ReviewsHotel Sea Pearl, part of the famous Sea Palace group of hotels is located just two kilometers away from railway station and the boat house. A total of 20 rooms have antique furniture and provide modern amenities. An array of dining outlets include: Zenith, a tastefully decorated multi-cuisine restaurant serving local delicacies, Amazon which offers great view of spectacular fountains serves exotic meals and Zest satiates your taste buds with its culinary delights.
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NTV Nagar Kadappakkada,Kollam,Kerala,IndiaHotel Sea Pearl, part of the famous Sea Palace group of hotels is located just two kilometers away from railway station and the boat house. A total of 20 rooms have antique furniture and provide modern amenities. An array of dining outlets include: Zenith, a tastefully decorated multi-cuisine restaurant serving local delicacies, Amazon which offers great view of spectacular fountains serves exotic meals and Zest satiates your taste buds with its culinary delights.
Rating from 63 reviews
Sleep QualityRooms
ServiceValueCleanliness 
Rama N on 06/02/2018 07:04
Based on good reviews on tripadvisor, I had booked a room at this hotel. Overall very disappointed with the facilities; the only saving grqce was the excellent, friendly sercvice by the personnel (mainly front desk staff). The poor experience started with the staff not finding m y reservation (though had confirmed reservation a day earlier, the staff was not readily aware; on giving the booking reference through Agoda, he was able to find the booking); as he had to sramble to arrange a room, we had to wait several minutes before a room was given. The rooms are in poor repair, as was the elevator and floors in general. The bed was not very comfortable; the shower was very weak. The toilet, though water was flowing, failed to flush properly and took several attempts to get a clean toilet. THe condition of the towels and floor mats were abysmal. Indeed, the floor mat in fromt of the bathroom was tattered, and should have been discarded a long time ago. The walss had stains (though covered by curtains, it was not readily visible). The room did not have a coffeemaker (one wqas promply delivered on request, but it was falling apart Drinking water was provided, but there were no glasses. When ordering room service, I had ordered bottled water, but again came witt5h no glasses. The server promptly delivered glasses on request, but wated to take ti back right after my meals and I had to inform him there was no drinking glass in the room and he left them. All the requests were promptly attended to, and the staff was very pleasant about it. The restaurant was empty when we went for dinner and again, the staff was friendly and offered to send the food to the room. The food was served to the room in time; however, the presentation lacked professionalism. The plates with food were uncovered and almost overflowing. No serviettes were provided and only minimal utensils were given. I believe the staff tried their best to give a good service, but they appeared to be hampered by a lack of amenities available or proper training in hospitality. The management of the property appears to lack a real understanding of the hospitality business or does not appear to care. Although they had free wifi, the receptionist pr4ogrammed the password into my phone (did not give the actual password) and after one reboot, had no longer a proper connection! I was really surprised by the positive reviews I had seen on the web prior to booking and my wife commented that perhaps they were place by the hotel staff!
lena nash on 27/12/2017 09:42
Check in was fast. Room was clean. Closer to many facilities. Almost all auto drivers know the place. WiFi works.That's about it.
Window broken.Side table broken.Electric Kettle Lid Broken.
Toilet flush doesn't work.You need to borrow a pail to flush the toilet.No hot water to shower.
Complimentary Breakfast Buffet starts only at 8a.m. But you have to wait until 8.30a.m. to see some food on the buffet table. Idli and dosa served alternate days,Poori , usual bread butter jam, some fresh juice and coffee,Tea .We asked for omelettes which never arrived . While leaving asked the only guy overlooking the buffet and realized that he never sent out the order. He was too busy writing down which guests are there.
Never bother calling the kitchen.Nobody answers.
Front Desk was helpful.
If you are looking for a budget hotel , this is it.Don't be fooled by the outside appearance.The only thing reminded me of a four star stay is the in room dining - 3plate poori and tea cost us Rs.380
mgprabhu on 25/09/2017 09:28
Located within a kilometer from Railway Station, Hotel Sea Pearl offers a good stay for family.
Rooms are clean, staff is helpful. Nice south indian breakfast in the morning. It also has a restaurant. You can walk to the main road to catch a rickshaw to explore the city.
Billy W on 22/09/2017 17:36
Photos are not a fair representation of the hotel it's almost a little run down.
First room we were given 101 was tiny, toilet was broken and bed was so soft it's was horrible.
After we complained they moved us into 102 that was far better much bigger and everything worked.
Breakfast was a joke, luke warm coffee and they only had 3 slices of bread, loads of Indian breakfasts but all I wanted was a couple of bits of toast luckily my girlfriend was happy to share.
So while it was cheapish it's a R60 journey to the ferry port, would I stay here again....NO.
dranirudhnair on 05/09/2017 14:18
"Its a beautiful place2stay with superscore for ambience, enriched modern rooms, maintenance and friendly staff (including d security guard) . Mr Arun and Mrs Neethu were exemplary in their dealings, flexible within their limits and made sure, our stay was without any hassles.
The cones where, the management is on a destructive path to limit this beautiful place to beer/ wine parlour. They have closed down the main entrance and now given a backdoor remote sized road entry where parkings is limited and having an SUV s a curse to cruise inside.
All my fellow guests were so happy to haves stayed here with heaps of positive memories and a small yet significant nightmare of narrow backdoor entry for vehicles. "
