What People are saying
Customer-friendly personalized service
pviswasam on 08/02/2018 21:35
Whenever I visit South India, I always stay in Le Royal Meridien.Being a Starwood Gold member, I prefer hotels with good ambiance and service. Cilantro staff, Kannan, Sateesh, Janani and vijay impressed me the most. I was sick so they paid special attention to my food and the chief chef Williams personally made some soup to sooth my sickness. Such outstanding staff are keepers and the hotel will only get good reviews like this if staff also are rewarded and treated well.
Kudos to the staff.
Great place to stay and first class room attendants
docentdr on 07/02/2018 07:24
My room was serviced by a crew lead by Mr. M. Anbazhagan who was first class. The service was excellent in every respect. Hotel serves wide varieties of food selections for breakfast. Will defiantly come back!
Hotel needs a facelift
Shiva F on 03/02/2018 16:44
We only stayed one night at this hotel for a layover in Chennai before heading to Delhi the following morning. A few reasons we were a bit turned off with this property were:
- Reception staff who checked us in didnât seem to care too much about welcoming us
- Staff who took our bags to our room stayed around, seeming to wait for a tip (we had to politely ask him to leave)
- When we asked concierge for information on how to get a cab to see some local sights, we were pushed to hire a hotel car (no info provided at all)
- Room was one of the worst hotel rooms weâve stayed in: old, tired and dated! Even the bathroom amenities were poor quality!
The only helpful staff at this hotel was the one who assisted with our check out the following morning.
Iâd reconsider staying at this hotel if you need to stay close to the airport. For an extra 5 minutes the ITC is just up the road and was where we shouldâve stayed instead!
Excellent service, friendly, tasty and inclusive
idaheidel on 02/02/2018 05:32
We spend some wonderful hours relaxing at the pool and eating lunch in the restaurant next to the pool. The pizza was the best we had tasted in India - according to Indian standards. Also the chocolate brownie fudge for the dessert and the fresh fruits juices were very tasty.
What really marked us and that makes us want to come back was the excellent and heartful service of Mr. Murail in the restaurant. Not only did he take time to answer all our questions and do everything possible to accommodate us and make us feel welcome. He also let us use the pool with clean towels for free even though we were not guests at the hotel.
A plus is also that they redistribute all the leftovers to the poor. No food is thrown away, nothing is wasted. It makes one feel less guilty paying the high prices knowing that we somehow contribute in a cycle of helping the poor.
Le Mirage Spa - Better Therapists, a professional massage
ChennaiRelax on 27/01/2018 08:03
Had time again this time to kill and decided to visit Le Mirage Spa again - Took a 90 minutes Massage treatment. Therapist was from NE, she had medium pressure hands and knew what she was doing. Much more professional, the booking, the treatment and post-treatment usage of Steam room was all neatly done.
The Spa still doesn't have Couple facilities, though they seem to do a lot of Couple treatments in make-shift two-room with a door facility. Also, the Spa patrons have to walk out of the room into a Reception full of people half-clad to reach the Steam Room. Kind of annoying.