273 ReviewsProperty Location With a stay at Mercure Wellington Willis Street in Wellington, you'll be minutes from Colonial Cottage Museum and close to Cuba Street Mall. This hotel is within close proximity of Bucket Fountain and New Zealand Film Archive. Rooms Make yourself at home in one of the 85 guestrooms. High-speed (wired) Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and complimentary newspapers, as well as direct-dial phones with voice mail. Rec, Spa, Premium Amenities Make use of convenient amenities, which include wireless Internet access (surcharge) and concierge services. Dining Continental breakfasts are served daily in the breakfast room for a fee. Business, Other Amenities Featured amenities include currency exchange, express check-in, and express check-out. Free parking is available onsite.
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355 Willis St,Wellington,NZ,New ZealandProperty Location With a stay at Mercure Wellington Willis Street in Wellington, you'll be minutes from Colonial Cottage Museum and close to Cuba Street Mall. This hotel is within close proximity of Bucket Fountain and New Zealand Film Archive. Rooms Make yourself at home in one of the 85 guestrooms. High-speed (wired) Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and complimentary newspapers, as well as direct-dial phones with voice mail. Rec, Spa, Premium Amenities Make use of convenient amenities, which include wireless Internet access (surcharge) and concierge services. Dining Continental breakfasts are served daily in the breakfast room for a fee. Business, Other Amenities Featured amenities include currency exchange, express check-in, and express check-out. Free parking is available onsite.
Rating from 273 reviews
Sleep QualityRooms
ServiceValueCleanliness 
Lianne323 on 19/01/2018 20:39
Arrived to a couple of guys chatting on the other side of the counter, waited for them to finish and approached them about our booking. I was asked for a deposit even though they had my credit card details. The room was so hot we couldn't stay in there too long. Only 1 window would open the other was blocked and there was no air con. We asked for a fan. That lasted 5mins as it was taped up and the front ended up flying off. After a terrible sleep both nights and a headach for our whole time away due to dehydration, we went for breakfast on our last morning, I signed the card to accept $19.50 per full breakfast and got charged $25, when I asked the guy said yea sorry bout that that is last year prices. Is it legal to charge more than what I signed for?
This hotel could really do with air con and some tlc both inside and out.
Dylan S on 15/01/2018 07:58
The check in staff were fantastic. Very polite and friendly young ladies. Aside from that, it was all down hill.
It was very hot the night I stayed in Wellington, and the air conditioning (if there was any) wasnât working, so had to have the windows open. I was in a room overlooking Willis street, which was incredibly loud and busy.
Itâs location is quite isolated from the centre of Wellington, especially as I didnât have a car.
Wouldnât stay here again.
Lucy G on 09/01/2018 01:08
This is a good value hotel in the middle of wellington close to all the bars and restaurants on Cuba St. The rooms were comfortable although one was a bit hot. Note that hotel parking is limited and you need to request it when you book your hotel room. Its $15/night and worth calling to confirm it is sorted. There are other parking places nearby but probably be more. There was a lot of confusion on this when we checked in and I felt sorry for the staff as they received the brunt of a lot of angry customers who couldn't park outside. Sort it beforehand and its no issue.
K7920BCjenb on 02/01/2018 09:47
I arrived at the hotel after a delayed flight in from Auckland. As a solo female traveller being put at the furtherest corner of the top floor did not give a sense of security and personal safety. Travelling from the room to the lift was a bit unnerving. The windows in the room didnât stay open and with no air con the room was hot and stuffy. The window in the bathroom had half covered in a film, however as the bath/shower was a fiat step up I honestly felt somewhat exposed in the shower, especially as I could see into other surrounding buildings. Also the step up / down from the shower when it was wet had me concerned about slipping. The room was near a staff door that banged when someone went through them. The blinds didnât provide decent privacy nor darkness.
My key card didnât work so had to go back down. This was rectified by the staff member in a very efficient and apologetic manner. The bacon on the breakfast buffet was of a good quality.
I would not stay here again.
CGOMEZF on 12/12/2017 06:12
Utterly disappointed.
Run down, needs a complete refurbishment.
Was so tempted to check out early.
2/5 because it was clean and breakfast was ok (but scarce - empty pastry baskets and coffee by 8:30!)
