983 ReviewsProperty Location With a stay at Lotte City Hotel Mapo in Seoul (Mapo), you'll be close to Hyochang Stadium and National Museum of Korea. This 4-star hotel is within close proximity of Yongsan Electronics Market and Ewha Woman's University. Rooms Make yourself at home in one of the 284 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with cotton sheets and down comforters. Complimentary wired and wireless Internet access is available. Private bathrooms with separate bathtubs and showers feature handheld showerheads and makeup/shaving mirrors. Rec, Spa, Premium Amenities Be sure to enjoy recreational amenities including a health club and an indoor pool. Additional amenities include complimentary wireless Internet access, gift shops/newsstands, and shopping on site. Dining You can enjoy a meal at a restaurant serving the guests of Lotte City Hotel Mapo, or stop in at a grocery store. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are served daily in the restaurant for a fee. Business, Other Amenities Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and a computer station. Free parking is available onsite.
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109, Mapo-daero, Mapo-gu, Mapo,Seoul,KR,South KoreaProperty Location With a stay at Lotte City Hotel Mapo in Seoul (Mapo), you'll be close to Hyochang Stadium and National Museum of Korea. This 4-star hotel is within close proximity of Yongsan Electronics Market and Ewha Woman's University. Rooms Make yourself at home in one of the 284 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with cotton sheets and down comforters. Complimentary wired and wireless Internet access is available. Private bathrooms with separate bathtubs and showers feature handheld showerheads and makeup/shaving mirrors. Rec, Spa, Premium Amenities Be sure to enjoy recreational amenities including a health club and an indoor pool. Additional amenities include complimentary wireless Internet access, gift shops/newsstands, and shopping on site. Dining You can enjoy a meal at a restaurant serving the guests of Lotte City Hotel Mapo, or stop in at a grocery store. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are served daily in the restaurant for a fee. Business, Other Amenities Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and a computer station. Free parking is available onsite.
Rating from 983 reviews
Sleep QualityRoomsServiceValue
Cleanliness 
BC_Sydney on 17/01/2018 01:08
Spent two nights in the hotel.
The room was modern, quiet, relatively new and spacious with a large bathroom. Everything we needed for the stay.
Although not internally connected, it sits on top the Gongdeok train station which caters for 4 different metro lines and you can get to the hotel from B1 via the lifts adjacent to the Lotte market.
The lobby is on L2 and no porter service, which means that if you arrive by car and get off on L1 you need to lug your luggage up via an escalator or elevator. While we stayed there was only a security guard (in a suite) posted on L1.
Check-in / check-out service at the front desk was fast and efficient even with trainees taking notes.
The reason I'm not giving this hotel 5 stars as it should have been easy for such a nice and clean property, is because of two things - extremely slow and frustrating lifts and no one on L1 to assist.
There are businesses on the lower levels which share the lifts and found that that most of the people using the lifts were actually going to these businesses throughout the day. There is one lift dedicated to going to the hotel levels down to L1, but doesn't go down to B1, which means you either have to walk out or take another lift down. The other lifts stop at all levels which mean that at times it can take 5-10 minutes to get a lift.
There is no one on L1 other than one security person (I'm assuming he's security as he had an in-ear) and when we asked him to get us a taxi, he replied by saying there's a taxi rank out front and that he can't leave his station. Because of this, I had to go down driveway, out to the curb with our luggage and secure a taxi myself.
The hotel really needs to rethink what customers expect/want and the services they need to provide as this is something I've taken for granted at any established hotel anywhere in the world. I was surprised because I though it was a inconsistent with the Lotte brand name and being rated a 5 star hotel.
Getting to both airports is easy via trains, but beware that if you have bulky luggage it's not easy finding lifts in the station, so figure out how you're going to be getting down to the platforms beforehand, especially if getting to Incheon.
Coming from Kimpo was a breeze as we managed to find the lift straight away from the platform and by doing so unintentionally bypassed going through the turnstiles as we ended up on ground level. Noticed that the lifts are normally for the disabled so we didn't make use of them unless we had luggage. We later found it easier to go to B1 and take the hotel lift up. There are some nice restaurants in the basement levels and an upscale Lotte supermarket that carried local produce to drinks and snacks from around the world.
Gongdeok is also has a lot of offices around, so finding a decent place to eat isn't hard.
We didn't do Gangnam, so in our case the hotel was a good base to get to the places we were interested in - City Hall area, Hongdae, Dongdaemun, etc.
Price was reasonable as it's not in the heart of the city but the lobby debacle aside it didn't disappoint on quality.
veryyellow on 15/01/2018 18:06
Family of five all adults, booked two rooms for five days Christmas stay. Really happy with this hotel:
1. Rooms are tasty decorated. very clean ( I am a clean freak), big at this price range, beds are comfortable.
2. I have down allergy. Communicate with them they give me a lovely comforter with Korean tradition pattern. Very beautiful and soft and warm! Thank you!
3. Lots of worry about our 8 pieces of big suitcases traveling up down subway. Communicate with the hotel and have peace of mind. They responded promptly. Escalator and elevator both available and just couple minutes from hotel no steps.
4. Our departure flight hit the rush hour, no problem. It is because of the good location: Need not change line. Subway went directly from hotel to Airport. Just make sure you get on the right one. Hotel warned us not to use any mean of transportation on the road at rush hour. Glad we listened.
5. Supermarket and many eateries right at the ground level of the hotel. Just be aware they are not 24 hours. If you need to do anything very early morning or very late at night. The shops may not be opened, but this is nothing to do with the hotel. Our flight was delayed 6 hours so we arrived very late night. Surprise to find out nothing available. The hotel's Subway exit was closed so we have to haul the suitcases on the road to the hotel. But not the hotel's fault. Just be aware of your arrival and departure hours.
6. They have a nice pool! That is good in case of bad weather outside.
7. Eat once at the very pricy buffet breakfast. Disappointed with the pastries. Other food were just OK. I had many experience with hotel breakfast in many countries and price range and class of hotels (over 100). Focus on food varieties, quality, taste, freshness and original price to purchase the raw materials, the value of this one is only 3 stars out of 5. I do not factor in service and ambiance. They are not important for me.
Cayley M on 29/12/2017 18:27
The hotel itself was in a great location. While it may have been in a business area, it was easy to get around Seoul because there is a subway station right below the hotel. There was also a supermarket and a few restaurants and establishments below the hotel as well which made it easy for us to grab a quick snack or buy supplies. The staff were friendly as well. My only problem with the hotel is that the temperature of our room was so hot. We visited in April 2017 and the weather in Seoul was pretty cold (ranging from around 10-5 degrees) and I'd understand that they would keep it relatively warm in the hotel, but it was so hot that none of us could sleep properly and we were sweating! We asked multiple times for them to fix it but only on our last night (we stayed for 5 nights) were they able to finally fix the temperature.
Luc H on 14/12/2017 00:12
The hotel has all the usual facilities and the room was spacious. Seemed to be designed for a disabled customer. Was very well designed.
Lunch at the buffet is a bit too costly. Just below the hotel is a nice bulgogi place
Paul L on 07/12/2017 03:20
Easy access to/from Incheon Airport with buses (6015/Korean Air Bus) in front of this hotel. There is a supermarket and several restaurants/cafes downstairs in the same building too. So you can survive a cold winter day or rainy days without going out of this big building
