586 ReviewsLotus Garden Hotel has emerged to be one of the preferred standard hotels in Manila, Philippines. All rooms tailor fit to satisfy and surpass your expectations, with its professional and highly trained personnel in meeting every specific needs of the client with warm smiles, distinct efficiency and service that comes from the heart. Truly an exciting venue that offers a wide variety of choices at affordable prices. Lotus Garden Hotel Manila, Philippines.
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1227 A. Mabini corner Padre Faura Sts., Ermita, Manila,Manila,PH,PhilippinesLotus Garden Hotel has emerged to be one of the preferred standard hotels in Manila, Philippines. All rooms tailor fit to satisfy and surpass your expectations, with its professional and highly trained personnel in meeting every specific needs of the client with warm smiles, distinct efficiency and service that comes from the heart. Truly an exciting venue that offers a wide variety of choices at affordable prices. Lotus Garden Hotel Manila, Philippines.
Rating from 586 reviews
Sleep QualityRooms
ServiceValueCleanliness 
Ezra B on 03/02/2018 03:54
The hotel is good value for money and the staff are attentive. The amenities are good and the hotel buffet breakfast was very nice. We also had dinner here which was excellent.
Check-in, however, was pretty awful - taking at least two hours. We arrived around half an hour after check-in time so you would think that it shouldn't take too long to get to our rooms. It wasn't busy either. After about an hour, when they finally got the keys to show us to our rooms, two of the three rooms weren't really in acceptable condition as one was still smelling of fresh paint and the other in a smoking area which we requested not to have. It took another hour for the rooms to change but in the end we still had to settle for one smoking room.
The hotel has a decent gym that we put to use and is located near Intramuros which has some cool things to see if you're a tourist in the area.
Jake M on 25/01/2018 00:17
I've stayed here quite a few times, the have just finished enlarging and renovating the hotel. The Lotus Garden offers large rooms, excellent staff, and a buffet breakfast that surpasses most in the area
sguerini on 16/01/2018 10:50
I know this Hotel by many years when I need to travel to Manila from Italy.
Lotus Hotel has many characteristics that makes it competitive and winning.
The location in Mabini first, which is a very lively district.
The Hotelâs structure, that is clean and the rooms well furnished.
The breakfast service, that is rich and well organized.
The most important point : the friendly staff that is always attentive in regards of what the customer needs.
The price that is certainly competitive.
Here at Lotus, customer satisfaction, is still a âmustâ and all management is oriented on this direction and well trained professionally to give the best.
From my personal experience, I can affirm that they gave me all the support needed for a last minute date changed of my reservation due to a unexpected family problem.
Ms. Jade, by customer support and booking office, was kind and loving and gave demonstration of an excellent professionalism in following my requests.
Here, at the LOTUS, the customer still has a value and, recognize that customer satisfaction still has its importance, means that the customer will always come back here because he was heard, was followed, pampered and his requests received quickly.
Thanks to all the staff and particularly to Ms. Jade who took care of my requests following me step by stepâ¦.thx so much !
Great Hotel, great staff ... recommended for sure !!.
Lorena
danerobb on 10/01/2018 20:57
I've stayed here 3x but the last time did it in.
Why?
In one night, they had to transfer us to 3 rooms, and finally gave us an 'executive' unit, but by then it was early morning: the first room was in disrepair and was super noisy (after requesting a room off the street and having to walk 1/4 mile to the room); the second room was smaller and right beside the laundry room where the cleaning staff were noisy and inconsiderate when asked to not talk loudly (there was a strange hole in the wall that when looked through one could see the laundry); the third was okay but it just wasn't all that great! Woke up tired and decided to go to a better hotel. Cannot at all recommend this bad situation.
Other downsides:
Wifi is weak throughout the buildings, and seems hopeless to change rooms to improve it.
The hotel allows smokers to smoke in the lobby and dining areas. For those of us who hate the smell and who have allergies to cigarette smoke, this is intolerable.
The staff do their best, but it's plain to see that all their great efforts don't improve things much. This situation usually comes from a kuripot hotel owner who just doesn't care.
The best feature is the buffet breakfast. Kind staff with make your eggs just the way you like it, and the options on other things is just great.
But I will never return. Too bad there is so little regard for guests who have paid good money for a bad experience.
stevekaus on 07/01/2018 05:51
I've stayed here many times now when in Manila and (per my previous reviews) always have a good stay here. I have checked out other options - you can of course pay a lot more, or a bit less, in this area but I really like Lotus' mix of location, value for money, quality and service.
For me at the price, it provides really good value and is a very nice hotel which provides a quality but filipino feel/charm (rather than generic bland hotel feel) in its rooms, general areas, and staff efficiency with warmth and friendliness.
Most recently I stayed several times (2nts-5nts-1nt in separate stays) between late November and late December, and stayed in a Superior room and also a Grand Deluxe Room. All rooms were fine and good value with everything needed and nicely presented. Again for me it has a quality but filipino character which I like.
Staff are efficient and friendly and this was the case again without exception - from the front desk, breakfast buffet, front door/security and housekeeping. Quick shout outs to Larry out front, Lyn and breakfast buffet staff, and also Aldrin and Pia at front desk.
Breakfast buffet is included in the price and for me its good quality and reasonable mix of local and international choices, including an egg station to get your own selection made up.
One thing I noticed more this time were the wedding parties using this hotel for their reception, photos on the beautiful staircase etc, and also some business groups, and for me that really adds to the filipino character and positive feel of this place.
As I've said before, it is in a great location for walking to tourist sites, baywalk, Robinsons mall, and also eating and entertainment such as Cowboy Grill so close, but this is Ermita so the area is not to everyone's liking.
