1190 ReviewsAccor, the largest hotel operator in the Asia Pacific, will take over the management of Hotel Nikko Jakarta on January 19, 2012 and will rebrand the hotel as an upscale five-star, Pullman Jakarta Indonesia. <br/>Pullman as one of the Accor brands is an upscale hotel dedicated to the business travelers. Currently the chain has 60 hotels in Europe, Africa, Middle East, Asia-Pacific and South America. Pullman hotels are conceived for welcoming and engaging hospitality, providing a complete array of personalized services and innovative technologies. <br/>Pullman Jakarta Indonesia will transform itself to feature a more dynamic, stylish and modern ambience. The rebranding of Pullman Jakarta Indonesia will include the renovation of Executive Tower Rooms, Grand Lobby, All Day Dining, Lobby Lounge and Ballroom. <br/>For guests who wish to reserve rooms beyond January 19, 2012, kindly refer to www.accorhotels.com and search for Pullman Jakarta Indonesia. We are looking forward to welcoming you and ready to take service to the next level, our guest comfort and safety are our top priorities.
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Jl. M.H Thamrin No.59,Jakarta,ID,IndonesiaAccor, the largest hotel operator in the Asia Pacific, will take over the management of Hotel Nikko Jakarta on January 19, 2012 and will rebrand the hotel as an upscale five-star, Pullman Jakarta Indonesia. <br/>Pullman as one of the Accor brands is an upscale hotel dedicated to the business travelers. Currently the chain has 60 hotels in Europe, Africa, Middle East, Asia-Pacific and South America. Pullman hotels are conceived for welcoming and engaging hospitality, providing a complete array of personalized services and innovative technologies. <br/>Pullman Jakarta Indonesia will transform itself to feature a more dynamic, stylish and modern ambience. The rebranding of Pullman Jakarta Indonesia will include the renovation of Executive Tower Rooms, Grand Lobby, All Day Dining, Lobby Lounge and Ballroom. <br/>For guests who wish to reserve rooms beyond January 19, 2012, kindly refer to www.accorhotels.com and search for Pullman Jakarta Indonesia. We are looking forward to welcoming you and ready to take service to the next level, our guest comfort and safety are our top priorities.
Rating from 1190 reviews
Sleep QualityRooms
ServiceValueCleanliness 
imelyatniriska on 10/02/2018 16:29
One of the best night at 9 February 2018
Came to this hotel for a short staycation in Jakarta...
When the first I come, the staffs were so friendly...
The place was so cozy....
Staff yang membantu saya check in sangat friendly and helpfull his name is Raka. He gave me a good service.
Kamar yang saya dapatkan sangat bersih dan nyaman, yang paling saya suka adalah pengharum ruangan yang dipakai di setiap lorong hotel, mengingatkan saya pada tempat spa dan membuat saya sangat relax...
Pagi harinya saya mencoba fasilitas gym dan kolam renang, staff nya sangat friendly. The pool is very clean! I like it so much...
After that, saya breakfast di Sana Sini and wow....... theres a lot of food there dan karena kalap, saya pun mencoba hampir semuanya dan rasanya benar2 enak! Terutama favorit saya adalah noodle section, the soup is very tasty!!! I love it so much. Chef Topan, help me to choose the perfect condiment for my noodle and it comes very delicious!
Cal C on 09/02/2018 18:26
I had a wonderful stay each and every booking I made with Pullman Jakarta Indonesia. As a Le Club Platinum member, I have been offered a check in at the Executive lounge upon arrival, free room upgrade, free welcome drink voucher, VIP treatment, and late check out option.
The room is spacious and bright. Air-conditioning is adjustable with good shower. However, there is a shortfall in the bathroom amnesties kits. The hotel used to provide Co- Bigelow bathroom amnesties kits but now is replaced with a local unbranded amnesties. The guest experience have been reduced.
Breakfast is average. The variety have been totally reduced compared to my past stays at the hotel. I hope that SanaSini can revert back to the previous breakfast with variety choices. It seems that the hotel is trying to cut costs and being petty. As always, my favourite staff at SanaSini, Ms. Marlina welcomes me as a VIP at the restaurant for breakfast. Well done Marlina and keep up the excellent work and service.
Overall, my stay this time with Pullman Jakarta Indonesia is average. Why did I say average is because the bathroom amnesties kits have changed from Co- Bigelow to no branded amnesties kits and the breakfast at the SanaSini Restaurant can be improved or revert back to it used to and not being seen as cutting cost! The
I hope there will be an improvement for my next visit to the hotel.
alfaridzhi on 09/02/2018 04:37
Location is perfect, it is close to the heart of the city.
Rooms were clean and a very warm inviting place to stay, especially for bussiness, great ambiance and cozy, feel to return to offer a hard day's work.
The pool very enjoyable and where Fitness uses tools from Technogym.. Excellent
Would recommend and stay again.
jenncherngshia on 08/02/2018 18:00
We checked in at 12:30pm but was informed the room was not available and asked us to wait in the lobby. We wait till 13:00pm, room still not available then we asked can we have some free coffee or tea in the coffee shop whilst waiting, the answer was NO, we have to pay if we like to drink any in hotel. Eventually, we had our room after 14:45pm whist the hotel standard checking time is 14:00pm. This is the first time I have for over 20 years international travelling with 5 stars hotel that we were asked to pay for a coffee or tea when hotel missed to give us our room for that late and sitting in the lobby for over 2 hours. I think this hotel DOES NOT what is service!
But I completely changed my mind when we had our dinner in the international buffet restaurant. My wife ordered an avocado milk and she like it very much, a waiter, Wijiang noticed it and agreed to tell his colleague next day morning to offer us the same. Very surprisingly, next day morning when we came over to the same restaurant for breakfast, Wijiang direct greet our name with a big smile from heart and direct prepare the avocado milk. We were very pleased and appreciate his excellent services.
What a big difference of service attitude from the front desk to the restaurant in the same hotel!!!, I was about to rate no star as I do not think they know what service means but Wijiang completely changed our decision. This is an employee all 5 stars hotel should have. Truly like to provide excellent services to the customers. It does not cost money but a big small from heart!
The rests about this hotel? good location, very close - walking distance to three or four biggest shopping malls in Jakarta, sizable pool and clean room. Not much different from lower range 5 stars hotel and Wijinag make it very different, a truly high quality 5 star service
BuBell on 08/02/2018 15:43
From all the experience staying in Hotel Accor Group during my trip in Jakarta and Lombok, Pullman Thamrin has win my heart and leave me with good impression of how friendly the staff are, well maintain of Hotel facilities, cleanliness of the room, the fun arise when the staff lining up at the side of transportation i sat in, to say good bye when I about to leave the city to the next one, you guys make me laughing, thank you Ali, Vikri, Hary, Filipus and the Staff who stand between Hary and Filipus, also for the house keeping incharge of the room, Sari and Jonathan at Level 2 executive lounge whose taking care of an issue during my stay, and of course Nova at Back Room for remembering the drink Iâve always had.
