What People are saying
Pitiful
on 20/01/2018 19:12
Am writing this on behalf of my parents (who arenât tech savvy) who just returned from a 5 night stay here.
Letâs start with what was good - the beds were comfortable and the hotel was located in a good location
Now to the rest...
The carpets were filthy in the room and there was no attempt to change the towels or sheets in the room unless a specific request was made to do so.
Drainage was poor so water would not drain away properly when having a shower and you were standing in filthy water while you tried to get clean.
The phone in the room was not working and when my Dad complained to reception they did nothing to rectify the situation. After much arguing, the front desk staff offered my Dad their personal mobile to make his call - on check out, my parents were billed â¬11 for the privilege. This should have been picked up by the hotel for inconvenience created.
There were basics that my parents asked for that were refused - namely, an iron; glasses to have a drink in their room; cutlery; drinking water.
The manager would generally not interact with guests and seems to stack up with some other reviews indicating that heâs not made for a customer facing role.
Breakfast was OK but fruit was on the verge of going off.
It is extremely disappointing to have paid for such awful services. This hotel was booked for my parents as they used to stay there often decades ago and we thought the nostalgia would be nice. However, they returned absolutely appalled and noted how bad this hotel and their level of service has degraded over the years.
Not recommended unless you only need a bed and location for your stay.
Nice experience
Adina S on 20/12/2017 23:13
The hotel is located really close to the metro station (not even a minute away from it). The room was clean but if you want something luxurious you may need to search for something else. The personnel was always cleaning our room and both receptionist were nice.The breakfast was delicious and even though someone left that photo with no food, I can say that it was no like that when I was there.
The only inconvenience was the morning noise that we assumed it came from the kitchen.
Overall I was very happy with my vacation in Portugal and with this accommodation.
Nice hotel, old style, fair price, near the city center
GeorgeLiv on 15/10/2017 10:14
The hotel is in an old building, near the city center, 10 minutes by car away from the airport.
There is a metro station right outside the entrance.
Do not expect luxury rooms, but considering the price, you get what you pay.
There is free wifi fast enough in all areas of the hotel.
Breakfast is typical, but the coffee if pretty good.
No mini bar in the rooms, neither safe.
Great Value and Position
dubsMelbourne on 11/10/2017 16:44
The Residencia Lar do Areeiro is a comfortable and very clean budget hotel a metro ride away from the airport or central Lisbon. You can take the metro from the airport using the ticket machines. Look for the English logo down the bottom on the left hand side. A one way journey is 1.40 euros. One change at Almeda for the green line station of Areeiro. If you turn right when you get out of the ticket gate, the hotel is at the top of the steps. Very easy.
The hotel has an elevator and while not 5 Star, it is clean and has everything you need. There is a discount supermarket about 5 minutes away if you donât want to pay 6 euros each for breakfast.
Truly this hotel should be removed!
Guida61 on 11/10/2017 14:05
For a beautiful city like Lisbon a disgusting way on our final two days after our two week stay in Portugal
Being Portuguese born I can tell u they DON'T CARE
Our original reservation showed twin beds after calling TripAdvisor clearly was changed to Double bed
We arrived after 8 pm given a room with twin beds and was ever worst this was a room that SHOULD not have been used at all! The smell of urine! Yes urine on the carpets and in the bathroom was sicking!
We proceed to go to the front desk where we told there is no guarantee of rooms it double bed?? And no other room available they could switch us in the morning and to just close the door and open the window
We were given another room the following day
Cleaning staff are attentive but definitely a well know fact that the room we where given the first night smells
How sad with tourism being one of the bread and butter of this beautiful city places like this can place such an impression on other places
In regards to location yes the metro is right outside
We booked as it was closest to the airport however it's not on a straight line and one needs to transfer so with luggage and wanting to get to the airport at 6 am Sunday which metro is not opened
A taxi ride 12 â¬
So my review do not stay from staff truly don't care or shall I say who ever owes this Hotel does care as with all this reviews you think changes would have taken place to this beautiful structure/hotel