What People are saying
Unwelcome resort
Rakesh V on 30/10/2017 14:28
Two families, that of a friend and us, landed at this so-called âresortâ on Dussehra weekend. Despite alerting the hotel about our late evening arrival, our allotted rooms were not ready even at 7 pm and the managers had to be repeatedly coaxed to equip the rooms with linen & toiletry. Then , my friend realised that we had been given lower category rooms - âstandardâ rooms, instead of âsuper deluxe â rooms paid for and booked through MakeMyTrip (MMT). Repeated pleas to the managers to show us different category rooms fell on deaf ears - they said as all rooms were occupied, they could not show us any other category. MMT, when approached promptly agreed to cancel our booking, if we so wanted, and refund the booking amount. Ultimately, we had no choice and decided to stay at Sagarika, as Dalhousie was inundated with tourists on Dussehra weekend, and we did not relish the prospect of a late night hotel search at that time.
Our booking package included breakfast and dinner. The service in the only restaurant was sloppy, to say the least, and food quality was mediocre. There was no supervision and nobody to recoup empty chafing dishes, while guests waited. Getting a paper napkin seemed a Herculean effort.
The saving grace was a small lawn, two levels above the road, where one could enjoy a drink or two outdoors, prior to dinner. However, even that pleasure was dimmed with rowdy guests constantly interfering with the music system and not allowing any music to play, while the management merely watched in silence.
Requested to pack some breakfast for our early morning departure from Dalhousie, the management acquiesced to give us jam-bread & boiled eggs.
The overall experience of the stay left a bad taste with us.
Review
zeal s on 05/06/2017 04:17
Food was good everything was gud but service was quite slow......
Nice ambience...
amongst them one staff name Purushotam bhai 's service was really gud.....
juzt one thing that is to be looked at is service for drivers..... & car parking
Nice place 4 stay in dalhousie
kalpesh84 on 04/06/2017 17:47
This is nice place to stay in dalhousie
Lovely viewing rooms
Coprative staff
A1 food,A1Room services,all the staff in this hotel is very good,kids playing area
room cleanness is excellent..i recommend to always stay this hotel in dalhousie
Feedback of Sagrika Resort
Sachin K on 01/06/2017 07:03
It was awesome experience with Sagrika resort Dalhousie
Management of this hotel is very nice supportive and very caring.
It's home away from home experience
With family one should must stay with Sagrika Resort.
Food is also good.
Thanks to the entire Staff and management of Sagrika Resort.
Be careful
Vijay J on 29/05/2017 17:30
It is so called Resort, its is not fit for resort category,non hygienic kitchen & restaurant and service is very poor. Location is very far from market area(Gandhi Chowk) where good options are available. Think twice before booking.