2674 ReviewsProperty Location When you stay at Sofitel Auckland Viaduct Harbour in Auckland, you'll be on the waterfront and minutes from Victoria Park and Viaduct Harbour. This 5-star hotel is close to Sky Tower and University of Auckland.Rooms Make yourself at home in one of the 172 air-conditioned rooms featuring refrigerators and iPod docking stations. Rooms have private balconies. Wired and wireless Internet access is complimentary, while 32-inch flat-screen televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.Amenities Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).Dining Grab a bite to eat at the hotel's restaurant, where you can enjoy drinks at a bar and dine alfresco (weather permitting). Or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Cooked-to-order breakfasts are available daily for a fee.Business, Other Amenities Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Auckland? This hotel has facilities measuring 5380 square feet (500 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).,Pets not allowed Check-in time starts at 2 PM Check-out time is 11 AM,Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. ,Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 5 stars. Official New Zealand Rating provided by Qualmark®, Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
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21 Viaduct Harbour Avenue,Auckland,NZ,New ZealandDescription:When you stay at Sofitel Auckland Viaduct Harbour in Auckland, you'll be on the waterfront and minutes from Victoria Park and Viaduct Harbour. This 5-star hotel is close to Sky Tower and University of Auckland.,AreaInformation:Distances are calculated in a straight line from the property's location to the point of interest or attraction, and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 mile and kilometer. Victoria Park - 0.4 km / 0.2 mi Viaduct Harbour - 0.4 km / 0.2 mi Victoria Park Market - 0.4 km / 0.3 mi Auckland Fish Market - 0.5 km / 0.3 mi SkyCity Casino - 0.6 km / 0.3 mi St. Patrick's Cathedral - 0.6 km / 0.4 mi Sky Tower - 0.6 km / 0.4 mi Sky City Casino - 0.6 km / 0.4 mi SKYCITY Auckland Convention Centre - 0.6 km / 0.4 mi DFS Galleria Auckland - 0.6 km / 0.4 mi Bethells Beach - 0.7 km / 0.5 mi Kawakawa Bay - 0.7 km / 0.5 mi Ferry Building - 0.7 km / 0.5 mi Queen Street Shopping District - 0.8 km / 0.5 mi Aotea Centre - 0.8 km / 0.5 mi The preferred airport for Sofitel Auckland Viaduct Harbour is Auckland (AKL-Auckland Intl.) - 18 km / 11.2 mi.
National Rating Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 5 stars. Official New Zealand Rating provided by Qualmark®Know Before You Go Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for cooked-to-order breakfast: NZD 32.46 per person (approximately) Airport shuttle fee: NZD 34 per person (one way) Valet parking fee: NZD 45 per day Rollaway bed fee: NZD 80 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ,Make yourself at home in one of the 172 air-conditioned rooms featuring refrigerators and iPod docking stations. Rooms have private balconies. Wired and wireless Internet access is complimentary, while 32-inch flat-screen televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads., The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for cooked-to-order breakfast: NZD 32.46 per person (approximately) Airport shuttle fee: NZD 34 per person (one way) Valet parking fee: NZD 45 per day Rollaway bed fee: NZD 80 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).,Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Auckland? This hotel has facilities measuring 5380 square feet (500 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Grab a bite to eat at the hotel's restaurant, where you can enjoy drinks at a bar and dine alfresco (weather permitting). Or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Cooked-to-order breakfasts are available daily for a fee.
Property Location When you stay at Sofitel Auckland Viaduct Harbour in Auckland, you'll be on the waterfront and minutes from Victoria Park and Viaduct Harbour. This 5-star hotel is close to Sky Tower and University of Auckland.Rooms Make yourself at home in one of the 172 air-conditioned rooms featuring refrigerators and iPod docking stations. Rooms have private balconies. Wired and wireless Internet access is complimentary, while 32-inch flat-screen televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.Amenities Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).Dining Grab a bite to eat at the hotel's restaurant, where you can enjoy drinks at a bar and dine alfresco (weather permitting). Or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Cooked-to-order breakfasts are available daily for a fee.Business, Other Amenities Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Auckland? This hotel has facilities measuring 5380 square feet (500 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).,Pets not allowed Check-in time starts at 2 PM Check-out time is 11 AM,Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. ,Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 5 stars. Official New Zealand Rating provided by Qualmark®, Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Rating from 2674 reviews
Sleep QualityRoomsServiceValue
Cleanliness
DCB402 on 07/02/2018 16:03
Some aspects of this hotel are excellent, but in other places they drop the ball. In this price range, nobody should be dropping the ball. I had a reservation issue when checking in which could very well have been the fault of the tour company I used and not the hotel. However, the front desk staff, while very friendly, were decidedly lacking in helping to solve the problem. Service in the restaurant was excellent one day and decidedly disinterested another. When we spoke to the concierge one morning to make a restaurant reservation for that evening, he took down my contact information so he could let me know if the reservation was made or not. I never heard from him again. When I returned in the late afternoon, he was off duty and had left no message with the other staff. One day I tried to make a spa appointment but they had no openings.
On the plus side, the rooms were clean and modern. The public areas were attractive. The location is central to many restaurants and shops. Also, I inadvertently left and item in my safe and, when I called after I discovered the item missing, I was very pleased to be informed that housekeeping had found it and turned it in intact. Excellent!
Stephanie D on 06/02/2018 08:50
Incredible hotel! Beautiful common spaces and stunning rooms. Only downside was that the shower design caused our bathroom floors to flood every time we used the shower! The location near Viaduct harbor was incredibly convenient as well. The pool was closed during our visit for maintenance, but they had offered us the ability to use a pool at a different hotel.
DFA2420 on 05/02/2018 20:12
We stayed at the Soffitel during our last day in NZ. The place was jammed as they had booked a large Tauck tour group and a group from Oceania Cruises at the same time as our stay. Our room was not ready when we arrived at 2:00 or at 3:00 after we returned from lunch( shortly thereafter). First the good points: Nice clean and comfortable room and good concierge service. Not so strong points: our Luxury Marina View Room primarily looked out over the road and city not the Harbor. Also despite booking the room 10 months in advance and requesting a king bed we were told that all of the kings were taken. The front dest staff wereât particularly helpful. I would probably choose a smaller boutique hotel on my next visit.
brambledown7 on 05/02/2018 15:25
We stayed here for 3 nights late January and was very pleased with our room overlooking the harbour. Ideally situated for many restaurants and bars although some of the harbour restaurants can be a little pricey but where the hotel is situated it is an easy walk to many other restaurants. I would have no hesitation in recommending this hotel.
rbtravel on 04/02/2018 08:26
This hotel is literally the best hotel Iâve stayed at in my life so far. The hotel is beautiful, the rooms are spacious and well decorated and the service was beyond expectations. Nothing was a problem for the staff, we arrived very early in the morning after coming off a cruise ship and although our room was not ready yet we were given access to wifi and to the day spa, where there were amazing showers and amenities for us to freshen up, towels, toiletries even deodorant and mouthwash were provided, anything you could need. The concierge was absolutely delightful, he booked in tours for us and gave us loads of information, he was very friendly and approachable.
The area of the hotel is not right in the cbd, but itâs located in a harbour area that is FULL of great restaurants, just a short maybe 200m walk from the hotel to the waterfront restaurant area.
This hotel is great and I would stay here again if I was in Auckland.
