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Surbee Resorts

6, Mile stone, kempty Fall road , Mussoorie - 248179,Mussoorie,Uttarakhand,India 3 Star Hotel
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DECENT Sunil K on 12 Jul 2017 40 Reviews

Location.
Surbee Resorts is located in Mussoorie, close to Kempty Falls, Municipal Garden, and Gun Hill. Additional area points of interest include Bhata Falls and Jharipani Falls.

Hotel Features.
Dining options at Surbee Resorts include a restaurant and a coffee shop/café. Recreational amenities include a fitness facility. Additional property amenities include an arcade/game room, a garden, and dry cleaning/laundry services.

Guestrooms.
All guestrooms at Surbee Resorts feature blackout drapes/curtains. Accommodations offer mountain views. Guestrooms offer direct-dial phones. Cable television is provided. Housekeeping is available daily.

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6, Mile stone, kempty Fall road , Mussoorie - 248179,Mussoorie,Uttarakhand,India

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Hotel Details

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Surbee Resorts

6, Mile stone, kempty Fall road , Mussoorie - 248179,Mussoorie,Uttarakhand,India Star Hotel
Check in
Check Out

GENERAL

Location.
Surbee Resorts is located in Mussoorie, close to Kempty Falls, Municipal Garden, and Gun Hill. Additional area points of interest include Bhata Falls and Jharipani Falls.

Hotel Features.
Dining options at Surbee Resorts include a restaurant and a coffee shop/café. Recreational amenities include a fitness facility. Additional property amenities include an arcade/game room, a garden, and dry cleaning/laundry services.

Guestrooms.
All guestrooms at Surbee Resorts feature blackout drapes/curtains. Accommodations offer mountain views. Guestrooms offer direct-dial phones. Cable television is provided. Housekeeping is available daily.

Hotel Photos

Surbee Resorts 6 Images

Hotel Location

Surbee Resorts

6, Mile stone, kempty Fall road , Mussoorie - 248179,Mussoorie,Uttarakhand,India
Ranked
#66 of 74 hotels in Mussoorie
Overall Rating 3.5 Rating from 40 reviews
Rating Summary LocationSleep QualityRoomsServiceValueCleanliness
Traveller Type business(1) couples(6) solo(0) family(24) friends(7)

What People are saying

DECENT

Sunil K on 07/12/2017 11:51

Surbee resort is one of its kind old small resort situated on Kempty fall roads and have been known for its old charm

People had have lots of memories with this resort as it use to be one of decent place once upon a time but looking at today situation it definitely needs lots of improvements and renovation

The rooms are old and the same shoes shows off and the restaurant and other places also looks old !

People offer decent hospitality and the rooms also have great views during monsoons and winters

Serious renovation required and I think they were been talking about the same

Nice room but maintenance poor

Mohit K on 19/10/2017 03:55

Rooms are good but maintenance of rooms was very bad. There were multiple problems in the room which took rigorous followup and one day to get resolved. Cooperation of staff was also not so good. Location is very outskirt of mussorie and it is near kemptee fall. Stay only if you have no other options left in mall road and you have planned most of the time to spend at kemptee fall.
Meal provided was also average.
Overall a very average resort.

Incentive Program of Group at Surbee Resort. But Need lot of Improvment

Pratyushwilltravel on 12/10/2017 14:09

I was at Surbee Resort from 3-6 Oct 2017. My group of 111 Pax checked in @ 4Oct 2017. for 02 Nights. The First thing i want to say that there food was awesome and tasty during our stay.
Resort with Great View from rooms and from the restaurant also.. Its 06 Km before Kempty falls and Very close to Santura Devi Mandir and JW Mariott. The Staff in Kitchen and Service staff at Bar Counter were very helpful.

Service from housekeeping was slow. It was well informed but they were very casual in there works.

Overall Its Good Place to Stay. But don't expect Good and punctual Service.

Need Improvement

Poonam S on 25/05/2017 08:13

nO doubt the view was very beautifull .... we have enjoyed , alot but few facilities were not good , food was also not upto the mark , need more improvement rest ol is good staff is also good and cooperative .

Impromptu Visit to Mussorrie

Atul P on 14/03/2017 09:18

For the weekend of Holi we decided to have a short trip to Mussorrie. We were two families. Me, My wife and my sisters famiiy with one grown up kid.
We drove down to Mussoorie on 11th. There was heavy traffic in Dehradoon city so we reached late by 3-20 PM. We had booked 2"Suite" rooms at the resort through a online hotel booking website. (I don't know if I can name the website so i am leaving it at that).
Booking was confirmed. Check in was no problem at all. The property is easy to find. The rooms are in a form of cottage that are on different level which is approached by a central steps. Each Suite room is a double storey unit with lower unit having independent entry and a sit out balcony, and upper unit having entry from Upper area from rear. Room size are decent with one seating area, Bed area and a Big toilet with Dress area.
What is not good is the quality of fixtures either in toilet, lighting etc. In one room the toilet door wasn't lockable from inside. The light wasn't sufficient (Too dim). The toilet fixture was leaking. The holi weekend saw snowfall in mussoorie so it was very cold. One does get decent hot water, however one has to waste almost half a bucket of cold water before hot water could come from taps. Also after one use it took at last 30 mins for heating up.
The people are friendly however (Maybe because of very little occupancy) the food was not up to the mark. Many items listed in menu were unavailable. Also it took time to deliver the ordered food. Indian breakfast was nice.
They did provide heaters in the room which was great comfort.
All in all not a bad experience. Great property that needs professional handlers.
Small things like having foot mats outside toilet or dress area, providing daily change of toiletries, serving warm water in those terribly cold days. Also there is no direct line to hotel. All the numbers are of the owners who stays in Delhi. So if you are outside roaming in the hills and wish to order some meals in advance its not easy to call the hotel and do it.

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Surbee Resorts 6, Mile stone, kempty Fall road , Mussoorie - 248179,Mussoorie,Uttarakhand,India