556 ReviewsThe Golden Palms Hotel and Spa is a 5 star deluxe hotel which is built in the rugged grandeur of the Moorish - Spanish casitas. Capturing the breath of fresh air with lush foliage, sprawling lawns and experience the exquisite architecture and landscaping which create an ambience of a perfect paradise. The subtle and silent 5 star services and impeccable attention to detail await you on your holiday or business trip... our exceptional hotel offers you a haven for relaxation where colonial charm meets traditional elegance. The Hotel comprises of 150 rooms including suites. It provides a range of facilities to its guests including a Spa with 75,000 square feet area, specialized restaurants and bars, a 135 metre lagoon shaped swimming pool, business centre, conference and exhibition halls, fitness centre and recreational facilities.
View More
Golden Palms Avenue, Off Tumkur Road, Bangalore - 562123,Bangalore,Karnataka,IndiaThe Golden Palms Hotel and Spa is a 5 star deluxe hotel which is built in the rugged grandeur of the Moorish - Spanish casitas. Capturing the breath of fresh air with lush foliage, sprawling lawns and experience the exquisite architecture and landscaping which create an ambience of a perfect paradise. The subtle and silent 5 star services and impeccable attention to detail await you on your holiday or business trip... our exceptional hotel offers you a haven for relaxation where colonial charm meets traditional elegance. The Hotel comprises of 150 rooms including suites. It provides a range of facilities to its guests including a Spa with 75,000 square feet area, specialized restaurants and bars, a 135 metre lagoon shaped swimming pool, business centre, conference and exhibition halls, fitness centre and recreational facilities.
Rating from 556 reviews
Location
RoomsServiceValueCleanliness 
Sandeep P on 01/02/2018 11:54
The resort is easily accessible via Tumkur road. When we reached the resort there was nobody to guide us to the parking area.The Front desk took some time to hand over the room keys. But there was no one to guide us to the Room. We were finding it difficult to locate the room carrying our luggage and roaming in the resort. Thanks to the guy with electric passenger vehicle who stopped and helped us to the Room. The room we stayed was clean but we felt the rooms in resort are too old and badly need a renovation.
The food menu for the room service is too expensive (Better to go to the restaurant and have food to save some bucks) There are 3-4 restaurants inside the Resort but 3 of them were reserved for the Groups/Companies. So we had only one option(Cafe Solaire). We tried the lunch buffet. We found it to be expensive (Rs.1200+ per person) for the variety and quality of the food served. The service provided by guy inside was great.
The resort is well designed and architecture is good. The swimming pool is the Centre of attraction. The The resort has quite a number of recreational facilities: Swimming pool, Kids play area, TT, Lawn Tennis court (needs renovation), Squash,... There is Gym and Spa. But we could not visit them
Overall we had an average stay. May be we expected more for the price we pay.
subrat m on 01/02/2018 09:29
Check in and Room availability:
1. Check in time was 12 pm. We reached at 12:30 pm. Initially they said check in time is 1 pm and we have to wait. When we showed our voucher, they said, room is not ready and it will take an hour.
2. We booked for 2 rooms(2 families with a kid) and was clearly mentioned that they will provide King size bed. After 2 hours(around 2 pm) only one room was provided and for the other rom they said it will be ready by 4 pm.
3. We took one room and found there was no King size bed (instead 2 single bed). We had kids and we asked for king size bed again. For King size bed we were asked to wait till evening
4. Kids were already exhausted. We had no option than to take whatever rooms available.
Food
Lunch:
1. Buffet charges was INR 1000 +GST per plate. But when they gave the final bill they charged INR 1000 +GST + Service charges.
2. Food was cold, some of the items were not available. There was no mutton in mutton Biriyani.
3. No taste at all. Total waste of money
Dinner:
1. They have 4 different restaurants. But out of that 3 restaurants were booked for private parties. We were left with no option and had to opt for same restaurant where we had lunch.
2. Again same menu as lunch. With frustration, we went out to have dinner.
Facilities:
The only good thing about the resort is their swimming pool. They have a big swimming pool which is well maintained. Apart from that rest all amenities like lawn tennis, badminton etc are not well maintained and are not in playable condition.
Service:
Room service was pathetic. They donât even listen to you. Because they didnât provide us king size bed, we asked for a kids bed. Instead of providing kids bed, they gave us an extra bed for adult which cannot be attached to your main bed. You donât have any once to escalate there.
Vijay G on 23/01/2018 14:38
Golden Palms is a great place to have a get together with a small / large group of friends. Great location - quiet yet reasonably near to Bengaluru.
The rooms, the pool and the conference facilities are well laid out and can comfortably take a business conference.
Some of the furniture is a bit dated and needs some maintenance but not a bad place to go to.
Pratapaditya S on 15/01/2018 03:45
Visited in January 1st week. Was really disappointed. Here are the lowlights:
1) The room service was bad. Got spoilt tea in morning.
2) saw rowdies creating ruckus in pool and then it was unusable as it got dirty.
Avoid going to Golden Palms resort.
Zuheb855 on 08/01/2018 11:16
This is a resort having one big field for all kind of activities to do weather for family or for corporate outing.
Service is good & maintaining the timings for the same.
Food is good, restaurant is far from the reception.
