961 ReviewsProperty Location A stay at The Sarova Stanley places you in the heart of Nairobi, walking distance from City Market and City Hall. This 5-star hotel is within close proximity of Teleposta Towers and Jeevanjee Gardens. Rooms Make yourself at home in one of the 217 air-conditioned rooms featuring private pools and plasma televisions. Your memory foam bed comes with cotton sheets. Relax and take in city and courtyard views from the privacy of your room. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Rec, Spa, Premium Amenities Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a sauna. Additional features at this Victorian hotel include wireless Internet access (surcharge), concierge services, and babysitting/childcare. Dining Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include a business center, audiovisual equipment, and a technology helpdesk. Planning an event in Nairobi? This hotel has 227 square feet (21 square meters) of space consisting of conference/meeting rooms, small meeting rooms, and a ballroom. A shuttle from the airport to the hotel is provided for a surcharge (available on request), and free parking is available onsite.
View More
Corner of Kenyatta Ave. and Kimathi St.,Nairobi,KE,KenyaProperty Location A stay at The Sarova Stanley places you in the heart of Nairobi, walking distance from City Market and City Hall. This 5-star hotel is within close proximity of Teleposta Towers and Jeevanjee Gardens. Rooms Make yourself at home in one of the 217 air-conditioned rooms featuring private pools and plasma televisions. Your memory foam bed comes with cotton sheets. Relax and take in city and courtyard views from the privacy of your room. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Rec, Spa, Premium Amenities Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a sauna. Additional features at this Victorian hotel include wireless Internet access (surcharge), concierge services, and babysitting/childcare. Dining Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include a business center, audiovisual equipment, and a technology helpdesk. Planning an event in Nairobi? This hotel has 227 square feet (21 square meters) of space consisting of conference/meeting rooms, small meeting rooms, and a ballroom. A shuttle from the airport to the hotel is provided for a surcharge (available on request), and free parking is available onsite.
Rating from 961 reviews
Sleep QualityRoomsServiceValue
Cleanliness 
shahsampler on 21/01/2018 15:00
What a lovely well located hotel in the business district in this busy bustling city. Nothing too much trouble. Big spacious well equipped room for 3. Used the hotels various facilities & ameneties. The thorn tree cafe (yes with the tree in the middle) ideal for breakfast. The exchange bar for treat drinks and to chill after a long day. The pool deck bar for a splash and a lite bite to eat during the day. Special mention to the very refined Steve for all his help with what to do/where to go/general sensible advice on all manor of things. Thanks also to Sarah & Anita at reception for their help and patience will all our various requests.
KAMoore on 19/01/2018 19:27
Just spent almost a week at the Sarova Stanley. Can see from other reviews that my experience was not unusual but from the moment I was picked up at the airport, every member of staff was friendly and helpful. I felt genuinely welcomed and greeted every tine I came & left the hotel.
I like the fact that the hotel has a history and combines modern amenities with remembrance of things past.
I was fortunate to have access to the new lounge facility of which the staff there are justifiably proud. I missed breakfast & received a nice note expressing concern & asking if there was anything they could do to help. Thatâs a first for me, and I spend a lot of time in hotels.
So to summarise, a hotel that wears its history with pride, different to the familiar chains in a good way, with friendly, professional & welcoming staff. I will stay there again.
informationdesign on 16/01/2018 00:15
We stayed 3 days 2 nights and received VIP service from the Hotel Staffs. From check in to walking us to our room and introducing us to their staffs, and arranging drivers to take us to the airport to make sure we are taken cared of.
VERY THANKFUL for Veronica at the counter who let us stay a bit longer by the pool on the day we check out. We have stayed in many places during our trip in Kenya but this hotel was the place that was the MOST flexible and thoughtful in making sure the guests were happy and comfortable.
FOOD: very well prepared with reasonable pricing. Lots of variety and again, wonderful service.
Would highly recommend this to anyone!
zoe w on 13/01/2018 13:58
We had a fantastic time here. The tour of the hotel run by Caroline was fascinating, make sure you do it! I would suggest staying a night here just so you can do the hotel tour. The historical pictures were better than some at the National Museum.
Otherwise the hotel staff were all friendly and attentive. Gym and pool were great to use too. Only complaint was the bottled water included in the room need to be larger, as that was not enough for night-time use even!
Jwngshar N on 06/01/2018 07:40
This was our second visit to Sarova Stanley. We first stayed here in 2014. We loved the location and the staff were pleasant in general. So, we decided to take our family there for a short stay in between our safaris recently.
The staff was well behaved initially as expected. We enjoyed the hospitality till the end, until we reached the point of checking out at the cash counter.
They surprised us with additional charges on top of what was quoted the previous day. When we told them there must be some mistake, the employee said, his supervisor had instructed him to add since the room rates were underquoted by the staff on duty the previous day. When we asked what caused the confusion since hotels have standard rates and we never ever heard of any hotel quoting less before checking in. The supervisor appeared and without even looking at our faces, curtly said, "we apologize, the person on duty gave you the wrong price"..
Since her reaction was so rude, we decided not to argue and paid up. We left from there promising never to visit it again.. ironic, since my wife and I were just discussing how good the hotel was and that we should come again. Immediately after paying, we looked at each other and just agreed never to set foot here again.
The entire team in the hotel was so polite except for the supervisor.
The supervisor's name is Lilian. Hope she learns something from her subordinates.
