3268 ReviewsProperty Location With a stay at The Shelbourne Dublin, A Renaissance Hotel, you'll be centrally located in Dublin, steps from National Museum of Ireland - Archaeology and History and minutes from National Gallery of Ireland at Merrion Square. This 5-star hotel is close to Trinity College and Dublin Castle. Rooms Make yourself at home in one of the 265 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have makeup/shaving mirrors and complimentary toiletries. Rec, Spa, Premium Amenities Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a steam room. Additional amenities include complimentary wireless Internet access, babysitting/childcare, and gift shops/newsstands. Dining Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Business, Other Amenities Featured amenities include a 24-hour business center, limo/town car service, and audiovisual equipment. Event facilities at this hotel consist of a conference center, a ballroom, and banquet facilities.
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27 St. Stephens Green North,Dublin,IE,IrelandProperty Location With a stay at The Shelbourne Dublin, A Renaissance Hotel, you'll be centrally located in Dublin, steps from National Museum of Ireland - Archaeology and History and minutes from National Gallery of Ireland at Merrion Square. This 5-star hotel is close to Trinity College and Dublin Castle. Rooms Make yourself at home in one of the 265 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have makeup/shaving mirrors and complimentary toiletries. Rec, Spa, Premium Amenities Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a steam room. Additional amenities include complimentary wireless Internet access, babysitting/childcare, and gift shops/newsstands. Dining Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Business, Other Amenities Featured amenities include a 24-hour business center, limo/town car service, and audiovisual equipment. Event facilities at this hotel consist of a conference center, a ballroom, and banquet facilities.
Rating from 3268 reviews
Sleep Quality
RoomsServiceValue
Cleanliness 
MuttonBrighton on 10/02/2018 19:52
We upgraded on arrival to a room at the front of the hotel overlooking St Stephen's Green. The room was really special and I'd recommend the extra â¬â¬ spend if you have it. The soft furnishings and decor of the room were perfect and the bathroom filled with Elemis products and an abundance of towels.
Everything surrounding accommodation was excellent;the quality of room servicing, turn down etc was seamless.
As with almost every hotel, the staff that make or break it. We drank in the resident's bar on the first evening and from first contact there, through to concierge service for table and restaurant ideas, to restaurant staff and room service - all were experts in their chosen field. They were also really pleasant professional people which is something money can't buy.
Not everything was perfect but everything was handled perfectly. If only everywhere learned from this as it can make a sour note turn into a positive.
They are undergoing renovations which makes breakfast a squeeze at different times. They make sure you are feeling okay about what is going on and crucially notice and explain the difficulties and their solutions. The Shelbourne staff feel customer focussed in this way and it makes you feel as though your enjoyment is cared for.
Our TV had a glitch and this was handled in moments - smart TVs have not made it to the Shelbourne and this is their only failing with limited viewing options.
We ate in their Saddle restaurant on one evening - as my mother wanted to enjoy a steak and on a Sunday her options were limited. We rarely eat in house but if you get a chance do so at the Shelbourne, the food was excellent, the Sommelier superb. We also enjoyed room service and it was to a high standard.
We genuinely had an excellent stay and I would recommend it.
Carolyn D on 10/02/2018 18:31
My friends and family recently stayed at the Shelbourne for a weekend to help me celebrate my birthday. On Saturday 3rd Feb I went to the Concierge desk to ask for help contacting a restaurant for lunch. I explained we had been trying to phone the restaurant but it must be busy as they did not answer, we were scheduled to go on an excursion and I asked Alan Grange if he would kindly keep trying as we would be unable to phone. I was absolutely shocked when he replied âwell if theyâre not answering for you why would you think they would answer for me?â! I looked at him in disbelief and asked could he at least try for us? I gave him my mobile number and asked him to phone me with an update, unsurprisingly given his disgraceful manner he never contacted me at all! The following day after we had checked out and were waiting for our car at the main door we noticed some pieces of rubbish on the floor inside the main entrance and who should come in the door look down directly at the rubbish and walk past it, well it was Alan! Within 2 minutes of this happening another member of staff was passing noticed the rubbish and went out of their way to pick it up. I can honestly say that I found Alan to be incredibly rude, bad mannered and unprofessional especially given he is supposed to be professionally trained in customer service and in one of the main guest facing roles. Also just to note my husband is a Marriott Gold Elite and we would expect more from this hotel.
sive52 on 06/02/2018 10:17
We stayed here in January.It was an anniversary present from our sons.It was amazing to stay in such a historic hotel and remember the people who stayed there.They have a lovely small museum beside the reception that details the history of the hotel and all the famous people who visited.
The food was great and the attention to detail was amazing.
The only negative was our room was overlooking an office block and we even got waves from the staff.I would have loved a room overlooking Stephens Green.
JFP19 on 04/02/2018 07:08
Having no knowledge of Dublin or what hotel to choose, I read the Tripadvisor reviews - and for The Shelbourne they really are correct. The location is perfect, in walking distance to everything, and the room was great. We are coming back!
SecretGardenStyle on 03/02/2018 21:34
The Shelbourne is an experience that is well-worth the splurge! You will enjoy the attention to detail on every level at this historic hotel which boasts many famous guests. The rooms are appointed beautifully and the beds are supremely comfortable.
It is located directly across from Stephen's Green and within walking distance to Temple Bar, Grafton Street, Trinity College, as well as many other places in Dublin.
The breakfast buffet is sublime and elegantly presented at The Saddle Room, an elegant, award winning restaurant at the hotel.
Don't miss the best Fish n' Chips in Ireland at No. 27 Bar & Lounge. Seriously,...this is no joke! Don't forget High Tea at Lord Mayor's Lounge, and finally be sure to have a cocktail at the Horseshoe Bar. They make a mean and dirty martini, just the way I like them. Each of these places at the Shelbourne have their own distinct style and will make your stay feel completely immersed.
