What People are saying
Painfully average bordering on bad
jgod2003 on 30/11/2017 12:20
The location is great but the beds and bathrooms are awful, the beds are hard as a rock with tiny, kids pillows. I woke up every two hours. in pain the bathroom is a toilet and shower in one. and it has a hole in the top of the wall so you can hear our neighbor peeing and pooping all night. hotels in varanasi seem extra bad but this one is worth half th price
Stunning location and hotel
Aliayana on 03/11/2017 17:47
Wow is all I can say. We had some qualms about Varanasi and about staying right on the ghats, but those were overcome immediately when we stepped into the Jukaso Ganges. We were so well taken care of there and it felt like a quiet refuge and a home to us after 3 nights there. Our room was beautiful and facing the river and over looked the ghats. I loved this. Definitely stay on the ghats if you come to Varanasi. The staff would provide us a guide or a bellboy at any time to take us somewhere if we got confused or needed to find how to get somewhere. Food was very good here and very hygienic and safe. We had a great stay here!
I travel and lot and have never written a bad review of a place before today.
CabHardy on 12/07/2017 16:11
This hotel is very crappy. The rooms are crappy, the bathrooms are crappy, and they just don't care. I booked the hotel through bookings.com on their representation that this is a 3.5 star hotel. We booked two rooms for 3 nights. The first night there was no heating and no hot water and no wifi, and not enough blankets. The second night was the same but there was no water at all, except that when you sat on the toilet, water leaked on your head from above (they told me not to worry -- it was ok). We left after two nights. We asked them and bookings.com for a refund, they both blew us off. The hotel never replied to our inquiries, and bookings.com said it wasn't their problem. The easiest thing is not to do business with them again. One in our group spent two nights at the Hotel East West next door. They were rough around the edges but honest, polite, and friendly. Whatever you do, don't stay at the Jukaso Ganges or any WelcomHeritage hotel.
Horrendous
Shashank G on 09/07/2017 20:39
Fake....tell u admistration has told to vacate due to flood alert ....in mid night
Came to know they have a parallel property and shift guests there to accommodate new ones
This is as bad as it can be
Recommend to ban this hotel
I am writing while we are being transferred
Somebody became the whistle blower
Good but a bit overpriced....
Amit C on 06/07/2017 18:29
The view from the Hotel is very good but the location is not because reaching to this Hotel is a little difficult, narrow streets by walk or through the river. They also provide a complimentary pick & Drop facility that's helpful. The staff is okay, rooms are small, food is average but overpriced, water glasses were smelling, needs a replacement.
Overall this one is an exception of Jukaso a cheater, don't believe on any Jukaso guy they always try to misguide you and sell those fake products. They also have one call centre, if you are lucky then they anyone will assist you otherwise be ready to get ready to piss off.